RapidSOS experienced a major incident on February 25, 2026, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 25, 2026, 10:50 PM UTC
Our engineers have identified the issue with the RapidSOS components flagged below. We are working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- monitoring Feb 25, 2026, 11:43 PM UTC
Our engineers have implemented a fix for the issue with the RapidSOS components flagged below. All RapidSOS Services are operational, and we are observing this closely and will provide updates as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- resolved Feb 26, 2026, 12:10 AM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team