RapidSOS experienced a notice incident on January 16, 2026, lasting 4h 35m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 16, 2026, 05:58 PM UTC
We are aware of emergency maintenance being performed by an upstream provider. During this period, users may experience intermittent issues affecting services listed.RapidSOS is actively monitoring the situation and will provide updates as we learn more. For questions please contact [email protected]. Thank you for your patience, RapidSOS Engineering Team
- resolved Jan 16, 2026, 10:33 PM UTC
Our upstream provider has confirmed that the issue is resolved and all systems are now fully operational and stable. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team