RapidSOS incident

Issue with RapidSOS Service

Resolved after 5 minutes, on March 23, 2026.

resolved Mar 23, 2026, 08:56 PM UTC

Our engineers identified an issue today between 16:51 and 16:56 and took immediate steps for remediation. During this window there was a Partial Outage of 911 Call Routing, IVR Verification, Live Agent Voice . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

Started
Mar 23, 2026, 08:51 PM UTC
Resolved
Mar 23, 2026, 08:56 PM UTC
Duration
5m
Detected by Pingoru
Mar 23, 2026, 08:51 PM UTC

Update timeline

  1. resolved Mar 23, 2026, 08:56 PM UTC

    Our engineers identified an issue today between 16:51 and 16:56 and took immediate steps for remediation. During this window there was a Partial Outage of 911 Call Routing, IVR Verification, Live Agent Voice . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

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