RapidSOS experienced a minor incident on January 5, 2026, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 05, 2026, 08:15 PM UTC
One of our upstream providers has identified an issue which is affecting the RapidSOS components flagged below. Our provider is working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Thank you for your patience, RapidSOS Engineering Team
- monitoring Jan 05, 2026, 08:47 PM UTC
Our upstream provider has implemented a fix for the issue with the RapidSOS components flagged below. All systems are currently fully operational. We will continue to observe for some time to ensure system stability before resolving. Thank you for your patience, RapidSOS Engineering Team
- identified Jan 05, 2026, 09:45 PM UTC
Our engineers have identified the issue with the RapidSOS components flagged below. We are working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team
- resolved Jan 05, 2026, 11:55 PM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team