RapidSOS experienced a major incident on March 31, 2026, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 31, 2026, 04:15 PM UTC
Our engineers identified an issue today between 10:02:00 and 12:15:00 and took immediate steps for remediation. During this window there was a partial outage of transcription. The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team