RapidSOS experienced a notice incident on January 20, 2026, lasting 7h 27m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 20, 2026, 03:10 PM UTC
We are aware of emergency maintenance being performed by an upstream provider. During this period, users may experience intermittent issues affecting services listed. RapidSOS is actively monitoring the situation and will provide updates as we learn more. For questions please contact [email protected]. Thank you for your patience, RapidSOS Engineering Team
- resolved Jan 20, 2026, 10:37 PM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team