Picqer Outage History

DPD confirms the outage: DPD Connect is down. They are working on a solution.

DPD is still working on the issue, they have not shared additional information or an ETA for recovery yet.

DPD confirms again that they are working on a fix, but also note that they don't have an estimation time for recovery at this moment.

DPD is still working to resolve the issue and has identified the cause, however, there is no estimated time for when it will be resolved.

Shopify is looking into the outage: https://www.shopifystatus.com

Shopify is currently experiencing technical difficulties: https://www.shopifystatus.com This may cause: Orders not to appear in Picqer Shipments not to be reported back to Shopify Stock changes not to be updated in Shopify We are monitoring the situation. As soon as Shopify resolves the issue, we will ensure all data is synchronized correctly between Shopify and Picqer.

MyParcel confirms the outage despite the fact that some labels can be created. They are working on a solution. We keep monitoring the outage.

We have identified the issue. It only occurs to Android app version 2.10.3. We are working on a solution.

Op dit moment heeft Printnode een storing, waarbij ze soms online en soms offline zijn. Daardoor worden verzendlabels soms niet geprint. De storing wordt bijgehouden op https://www.printnode.com/en/status

Printnode verwacht over 10 minuten de storing verholpen te hebben.

QLS confirms the outage for DPD en DHL Germany, they are working on a solution.

QLS has notified us that they are aware of the issue and are working on a solution.

Users can experience problems while creating a DPD shipping label. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.

Users can experience errors while creating a GLS shipment. We've contacted GLS for more information and will post updates here.

The issue is caused by a network infrastructure problem at Microsoft Azure. This is an external issue, which cannot be influenced by GLS. We are dependent on Microsoft to fix this. We'll keep you posted. Statuspage Microsoft Azure: https://azure.status.microsoft/nl-nl/status

Sendcloud has confirmed the outage: https://status.sendcloud.com/incidents/g1h0ntdhlrth, and is working on a resolution.

Error levels are again high since 15:30, we are updating Sendcloud about this.

Sendcloud confirms the outage: https://status.sendcloud.com/incidents/7j75dwr15nrq

Users are experiencing 'Misdirected Request' errors when creating Parcel Pro shipments. We've contacted Parcel Pro about this, they are aware of the issue and are working on a fix.

The issue is ongoing: some shipments randomly receive an invalid shipping label from Parcel Pro / Shops United. They are aware of the issue and are working on resolving it urgently. If an errored label occurs, we advise cancelling the shipment in Picqer to prevent incorrect tracking notifications from being sent to the webshop and customers, and then retry creating the shipment.

There are currently problems with creating shipments in Picqer. We are working on it and expect this issue to be solved quickly.

There are currently problems with creating shipments in Picqer. We are working on a fix and expect this issue to be solved quickly.

Bol has confirmed that there is an outage which makes it impossible to download shipping labels for VVB. https://partnerplatform.bol.com/nl/storingen/vvb-labels-tijdelijk-niet-te-downloaden-2/