Picqer incident

MyParcel - problems creating a shipment

Notice Resolved View vendor source →

Picqer experienced a notice incident on March 30, 2026, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 01:31 PM UTC
Resolved
Mar 30, 2026, 05:58 PM UTC
Duration
4h 26m
Detected by Pingoru
Mar 30, 2026, 01:31 PM UTC

Update timeline

  1. investigating Mar 30, 2026, 01:31 PM UTC

    Users can experience problems while creating a MyParcel shipping label. We've contacted MyParcel for more information and will post updates here.

  2. identified Mar 30, 2026, 03:14 PM UTC

    MyParcel confirms the outage despite the fact that some labels can be created. They are working on a solution. We keep monitoring the outage.

  3. resolved Mar 30, 2026, 05:58 PM UTC

    This issue is resolved. It is possible to create MyParcel shipments again.