Picqer incident

QLS - problems creating a shipment

Notice Resolved View vendor source →

Picqer experienced a notice incident on December 1, 2025, lasting 5h 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 08:34 AM UTC
Resolved
Dec 01, 2025, 02:33 PM UTC
Duration
5h 58m
Detected by Pingoru
Dec 01, 2025, 08:34 AM UTC

Update timeline

  1. investigating Dec 01, 2025, 08:34 AM UTC

    Users can experience problems while creating a shipping label via QLS. We've contacted QLS for more information and will post updates here.

  2. identified Dec 01, 2025, 09:50 AM UTC

    QLS has notified us that they are aware of the issue and are working on a solution.

  3. monitoring Dec 01, 2025, 12:09 PM UTC

    We are seeing more shipments via QLS being created successfully and will keep monitoring the status of the shipment requests.

  4. resolved Dec 01, 2025, 02:33 PM UTC

    This incident has been resolved.