Is Picqer down?

Last checked 5m ago
Current status
Picqer is up

No incidents right now.

Official status page: https://status.picqer.com · Polled every 5 minutes · 2 components tracked

Picqer is operational right now. Last checked 5m ago; the most recent incident resolved 3d ago.

Real-time Picqer status, recent outages, and incident history — pulled directly from Picqer's official status page at https://status.picqer.com every 5 minutes. Pingoru tracks 2 Picqer services and has captured 7 incidents in the last 90 days (99.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Picqer reports a new incident — free for 5 monitors, no credit card.

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Picqer uptime 99.44% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 12m
    Started Jul 28, 2026, 07:30 AM UTC · Resolved Jul 28, 2026, 07:43 AM UTC
    Picqer Core
    Timeline · 3 updates
    • investigating · Jul 28, 2026, 07:30 AM UTC

      Picqer is operating slower than usual. We are investigating this issue with high priority and will post updates here.

    • monitoring · Jul 28, 2026, 07:36 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 28, 2026, 07:43 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 2d 2h
    Started Jul 20, 2026, 11:31 AM UTC · Resolved Jul 22, 2026, 01:41 PM UTC
    Timeline · 3 updates
    • investigating · Jul 20, 2026, 11:31 AM UTC

      Users can experience problems while creating a DPD shipping label. We've contacted DPD, they have confirmed they are aware of the issue and are looking for a solution.

    • investigating · Jul 21, 2026, 07:15 AM UTC

      DPD is still investigating the issue, there is currently no estimated time for when the issue will be resolved.

    • resolved · Jul 22, 2026, 01:41 PM UTC

      We are closing this incident for now. The issue has been investigated together with X-Interactive and DPD. At this time, approximately 75% of DPD label creation requests are successful. DPD is still investigating the remaining failures and plans to add additional logging this week to determine the root cause. Based on the current information, we expect this situation to continue for the coming days. If you continue to experience problems creating DPD labels, please contact DPD directly. In many cases, retrying the label creation is successful. We will reopen this incident if there are any significant developments.

    Latest: We are closing this incident for now. The issue has been investigated together with X-Interactive and DPD. At this time, approximately 75% of DPD label creation requests are succes…

  3. Resolved 1h 9m
    Started Jul 06, 2026, 07:08 AM UTC · Resolved Jul 06, 2026, 08:17 AM UTC
    Timeline · 4 updates
    • investigating · Jul 06, 2026, 07:08 AM UTC

      Users can experience problems while creating a DPD shipping label. We've contacted DPD for more information and will post updates here.

    • identified · Jul 06, 2026, 07:49 AM UTC

      DPD confirms the outage, they are working on a solution. They expect a fix before 11:00.

    • monitoring · Jul 06, 2026, 08:12 AM UTC

      The DPD service has recovered since 10:00. We are monitoring the shipments and will resolve this incident accordingly.

    • resolved · Jul 06, 2026, 08:17 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1d
    Started Jun 22, 2026, 05:01 AM UTC · Resolved Jun 23, 2026, 05:33 AM UTC
    Timeline · 7 updates
    • investigating · Jun 22, 2026, 05:01 AM UTC

      Users can experience problems while creating a DPD shipping label. We've contacted DPD for more information and will post updates here.

    • identified · Jun 22, 2026, 05:25 AM UTC

      DPD confirms the outage: DPD Connect is down. They are working on a solution.

    • identified · Jun 22, 2026, 08:38 AM UTC

      DPD is still working on the issue, they have not shared additional information or an ETA for recovery yet.

    • identified · Jun 22, 2026, 09:04 AM UTC

      DPD confirms again that they are working on a fix, but also note that they don't have an estimation time for recovery at this moment.

    • identified · Jun 22, 2026, 02:04 PM UTC

      DPD is still working to resolve the issue and has identified the cause, however, there is no estimated time for when it will be resolved.

    • monitoring · Jun 23, 2026, 05:06 AM UTC

      The DPD service has recovered since last night. We are monitoring the shipments and will resolve this incident accordingly.

    • resolved · Jun 23, 2026, 05:33 AM UTC

      This issue is resolved. It is possible to create DPD shipments again.

    Latest: This issue is resolved. It is possible to create DPD shipments again.

  5. Resolved 5h 10m
    Started Jun 03, 2026, 01:27 PM UTC · Resolved Jun 03, 2026, 06:38 PM UTC
    Timeline · 6 updates
    • investigating · Jun 03, 2026, 01:27 PM UTC

      There are currently problems connecting to Shopify. We are investigating this issue with high priority and will post updates here.

    • identified · Jun 03, 2026, 01:35 PM UTC

      Shopify is looking into the outage: https://www.shopifystatus.com

    • identified · Jun 03, 2026, 02:06 PM UTC

      Shopify is currently experiencing technical difficulties: https://www.shopifystatus.com This may cause: Orders not to appear in Picqer Shipments not to be reported back to Shopify Stock changes not to be updated in Shopify We are monitoring the situation. As soon as Shopify resolves the issue, we will ensure all data is synchronized correctly between Shopify and Picqer.

    • monitoring · Jun 03, 2026, 03:00 PM UTC

      Shopify is reporting recovery from the outage and we also see improved connectivity. We are now automatically syncing the missing data between Shopify & Picqer and will continue to monitor the situation closely.

    • monitoring · Jun 03, 2026, 04:44 PM UTC

      Shopify has resolved the issue, the connectivity is fully restored. We are verifying that all data is synchronized correctly between Shopify and Picqer, and will resolve this incident afterwards.

    • resolved · Jun 03, 2026, 06:38 PM UTC

      We have verified that all data is synchronizing correctly between Shopify and Picqer. This incident is now resolved on our side. Shopify is still monitoring the outage on their end: https://www.shopifystatus.com/incidents/gbqcx5fk01gz If you have any questions, please contact us. If you experience any blocking issues, you can reach us through the urgent contact option in Picqer: https://picqer.com/en/support/articles/contact-urgent

    Latest: We have verified that all data is synchronizing correctly between Shopify and Picqer. This incident is now resolved on our side. Shopify is still monitoring the outage on their end…

See the full Picqer outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Picqer outage history →

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Outage history

Past 90 days · 7 incidents View full outage history →