Picqer experienced a notice incident on November 18, 2025, lasting 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 18, 2025, 07:20 AM UTC
Currently, we are hearing reports of PrintNode being unable to connect and print labels. We are contacting PrintNode about this issue.
- investigating Nov 18, 2025, 07:29 AM UTC
We have contacted PrintNode regarding the issue and are waiting for their response. In the meanwhile, printing shipping labels in Picqer can be done by opening and manually printing the PDF file.
- monitoring Nov 18, 2025, 07:39 AM UTC
PrintNode is operational again, you can now resume printing your documents in Picqer via PrintNode.
- resolved Nov 18, 2025, 07:41 AM UTC
This incident has been resolved.