Picqer experienced a notice incident on September 10, 2025, lasting 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 10, 2025, 01:19 PM UTC
We are observing a high error-rate for Sendcloud shipping labels since 15:05 and are looking into this.
- monitoring Sep 10, 2025, 01:25 PM UTC
We have informed Sendcloud about the errors and are observing normal operations again since 15:23.
- identified Sep 10, 2025, 01:40 PM UTC
Error levels are again high since 15:30, we are updating Sendcloud about this.
- identified Sep 10, 2025, 01:42 PM UTC
Sendcloud confirms the outage: https://status.sendcloud.com/incidents/7j75dwr15nrq
- monitoring Sep 10, 2025, 02:11 PM UTC
Sendcloud has resumed normal operations again since 16:00
- resolved Sep 10, 2025, 02:13 PM UTC
This incident has been resolved.