Picqer experienced a notice incident on October 9, 2025, lasting 21h 47m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 09, 2025, 08:31 AM UTC
Users can experience errors while creating a GLS shipment. We've contacted GLS for more information and will post updates here.
- identified Oct 09, 2025, 12:03 PM UTC
The issue is caused by a network infrastructure problem at Microsoft Azure. This is an external issue, which cannot be influenced by GLS. We are dependent on Microsoft to fix this. We'll keep you posted. Statuspage Microsoft Azure: https://azure.status.microsoft/nl-nl/status
- resolved Oct 10, 2025, 06:19 AM UTC
This outage has been resolved and we have observed no errors since.