Picqer experienced a notice incident on December 8, 2025, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 08, 2025, 09:23 AM UTC
Users can experience problems while creating a QLS shipping label. We've contacted QLS for more information and will post updates here.
- identified Dec 08, 2025, 10:01 AM UTC
QLS confirms the outage for DPD en DHL Germany, they are working on a solution.
- monitoring Dec 08, 2025, 10:02 AM UTC
The QLS service has recovered since 10:45 significantly. We are monitoring the shipments and will resolve this incident accordingly. QLS has also confirmed a long-term fix by tomorrow morning.
- resolved Dec 08, 2025, 10:25 AM UTC
This issue is resolved.