Picqer experienced a notice incident on June 22, 2026, lasting 1d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 22, 2026, 05:01 AM UTC
Users can experience problems while creating a DPD shipping label. We've contacted DPD for more information and will post updates here.
- identified Jun 22, 2026, 05:25 AM UTC
DPD confirms the outage: DPD Connect is down. They are working on a solution.
- identified Jun 22, 2026, 08:38 AM UTC
DPD is still working on the issue, they have not shared additional information or an ETA for recovery yet.
- identified Jun 22, 2026, 09:04 AM UTC
DPD confirms again that they are working on a fix, but also note that they don't have an estimation time for recovery at this moment.
- identified Jun 22, 2026, 02:04 PM UTC
DPD is still working to resolve the issue and has identified the cause, however, there is no estimated time for when it will be resolved.
- monitoring Jun 23, 2026, 05:06 AM UTC
The DPD service has recovered since last night. We are monitoring the shipments and will resolve this incident accordingly.
- resolved Jun 23, 2026, 05:33 AM UTC
This issue is resolved. It is possible to create DPD shipments again.