Picqer incident

GLS - problems creating a shipment

Notice Resolved View vendor source →

Picqer experienced a notice incident on May 26, 2026, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 02:52 PM UTC
Resolved
May 26, 2026, 07:20 PM UTC
Duration
4h 28m
Detected by Pingoru
May 26, 2026, 02:52 PM UTC

Update timeline

  1. investigating May 26, 2026, 02:52 PM UTC

    Users can experience problems while creating a GLS shipping label. We've contacted GLS for more information and will post updates here.

  2. monitoring May 26, 2026, 06:06 PM UTC

    The GLS service has recovered. We are monitoring the shipments and will resolve this incident accordingly.

  3. resolved May 26, 2026, 07:20 PM UTC

    This issue is resolved.