pawaPay Outage History

pawaPay major outage · 2 active incidents View live status →

pawaPay had 65 outages in the last 2 years totaling 179h 2m of downtime — averaging 2.7 incidents per month.

There were 65 pawaPay outages since March 22, 2026 totaling 179h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pawapay.io

Major May 2, 2026

Performance degradation affecting Rwanda Airtel services

Detected by Pingoru
May 02, 2026, 06:31 PM UTC
Resolved
May 03, 2026, 03:08 AM UTC
Duration
8h 36m
Affected: Airtel :: Web DepositAirtel :: Payout
Timeline · 3 updates
  1. identified May 02, 2026, 06:31 PM UTC

    We have identified instability in Rwanda Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring May 03, 2026, 12:12 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 03, 2026, 03:08 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Major May 2, 2026

Performance outage affecting Rwanda Airtel services

Detected by Pingoru
May 02, 2026, 03:47 PM UTC
Resolved
May 02, 2026, 03:56 PM UTC
Duration
8m
Affected: Airtel :: Web DepositAirtel :: PayoutMTN :: Web DepositMTN :: Payout
Timeline · 3 updates
  1. investigating May 02, 2026, 03:47 PM UTC

    We are experiencing an outage of the Rwanda Airtel services. We are investigating the issue.

  2. investigating May 02, 2026, 03:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 02, 2026, 03:56 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 29, 2026

Performance degradation affecting NFS Zambia Zamtel services

Detected by Pingoru
Apr 29, 2026, 04:22 PM UTC
Resolved
Apr 29, 2026, 10:29 PM UTC
Duration
6h 6m
Affected: NFS :: Zamtel :: Payout
Timeline · 3 updates
  1. identified Apr 29, 2026, 04:22 PM UTC

    We have identified instability in NFS Zambia Zamtel services. We have escalated this to the MNO for resolution.

  2. monitoring Apr 29, 2026, 06:20 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 29, 2026, 10:29 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Major April 24, 2026

Performance degradation affecting Lesotho MMO services

Detected by Pingoru
Apr 24, 2026, 12:02 PM UTC
Resolved
Apr 24, 2026, 03:29 PM UTC
Duration
3h 27m
Affected: M-Pesa :: Web DepositM-Pesa :: Payout
Timeline · 3 updates
  1. identified Apr 24, 2026, 12:02 PM UTC

    We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 24, 2026, 02:06 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 24, 2026, 03:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026

Performance degradation affecting MTN services

Detected by Pingoru
Apr 24, 2026, 08:21 AM UTC
Resolved
Apr 24, 2026, 10:08 AM UTC
Duration
1h 47m
Affected: MTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Betting :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Betting :: PayoutMTN :: PayoutMTN :: USSD DepositMTN :: PayoutMTN :: Web DepositMTN :: PayoutMTN :: Betting :: Web DepositMTN :: Betting :: Payout
Timeline · 3 updates
  1. identified Apr 24, 2026, 08:21 AM UTC

    We have identified instability in MTN services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 24, 2026, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2026, 10:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

Performance degradation affecting Burkina Faso Moov services

Detected by Pingoru
Apr 23, 2026, 09:43 AM UTC
Resolved
Apr 28, 2026, 09:14 AM UTC
Duration
4d 23h
Affected: Moov :: Web DepositMoov :: Payout
Timeline · 5 updates
  1. investigating Apr 23, 2026, 09:43 AM UTC

    We are experiencing degraded performance in the Burkina Faso Moov services. We are investigating the issue.

  2. identified Apr 24, 2026, 11:53 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Moov payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. identified Apr 25, 2026, 09:33 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Moov payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  4. identified Apr 26, 2026, 09:25 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Burkina Faso Moov payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  5. resolved Apr 28, 2026, 09:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 22, 2026

Performance degradation affecting Kenya MPESA services

Detected by Pingoru
Apr 22, 2026, 09:43 PM UTC
Resolved
Apr 23, 2026, 12:16 AM UTC
Duration
2h 32m
Affected: M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout
Timeline · 3 updates
  1. investigating Apr 22, 2026, 09:43 PM UTC

    We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.

  2. monitoring Apr 22, 2026, 11:36 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 23, 2026, 12:16 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 22, 2026

Performance degradation affecting CIV MTN services

Detected by Pingoru
Apr 22, 2026, 07:32 AM UTC
Resolved
Apr 22, 2026, 09:59 AM UTC
Duration
2h 26m
Affected: MTN :: Web DepositMTN :: Payout
Timeline · 3 updates
  1. investigating Apr 22, 2026, 07:32 AM UTC

    We are experiencing an outage of the CIV MTN services. We are investigating the issue.

  2. monitoring Apr 22, 2026, 08:57 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 22, 2026, 09:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 21, 2026

Performance degradation affecting Benin Celtiis services

Detected by Pingoru
Apr 21, 2026, 07:15 AM UTC
Resolved
Apr 21, 2026, 10:08 AM UTC
Duration
2h 52m
Affected: Celtiis :: Betting :: Web DepositCeltiis :: Betting :: Payout
Timeline · 3 updates
  1. identified Apr 21, 2026, 07:15 AM UTC

    We have identified instability in Benin Celtiis services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 21, 2026, 09:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 10:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 21, 2026

Performance degradation affecting Mozambique Movitel MMO services

Detected by Pingoru
Apr 21, 2026, 01:28 AM UTC
Resolved
Apr 21, 2026, 08:27 AM UTC
Duration
6h 58m
Affected: Vodacom :: Web DepositVodacom :: PayoutMovitel :: Web DepositMovitel :: Payout
Timeline · 6 updates
  1. identified Apr 21, 2026, 01:28 AM UTC

    We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.

  2. identified Apr 21, 2026, 01:39 AM UTC

    We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.

  3. identified Apr 21, 2026, 01:40 AM UTC

    We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.

  4. identified Apr 21, 2026, 01:41 AM UTC

    We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.

  5. monitoring Apr 21, 2026, 06:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 21, 2026, 08:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 19, 2026

Performance degradation affecting Zambia MTN services

Detected by Pingoru
Apr 19, 2026, 08:37 PM UTC
Resolved
Apr 20, 2026, 03:01 AM UTC
Duration
6h 23m
Affected: MTN :: Web DepositMTN :: Payout
Timeline · 3 updates
  1. investigating Apr 19, 2026, 08:37 PM UTC

    We are experiencing an outage in the Zambia MTN services. We are investigating the issue.

  2. monitoring Apr 20, 2026, 01:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 20, 2026, 03:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 16, 2026

Performance degradation affecting Cameroon services

Detected by Pingoru
Apr 16, 2026, 06:17 PM UTC
Resolved
Apr 17, 2026, 12:00 AM UTC
Duration
5h 43m
Affected: Orange :: Web DepositOrange :: Payout
Timeline · 4 updates
  1. investigating Apr 16, 2026, 06:17 PM UTC

    We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

  2. investigating Apr 16, 2026, 08:29 PM UTC

    We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

  3. monitoring Apr 16, 2026, 11:29 PM UTC

    A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Apr 17, 2026, 12:00 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 16, 2026

Performance degradation affecting MTN OpenAPI services.

Detected by Pingoru
Apr 16, 2026, 07:19 AM UTC
Resolved
Apr 16, 2026, 02:04 PM UTC
Duration
6h 44m
Affected: MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Betting :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Betting :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Payout
Timeline · 8 updates
  1. identified Apr 16, 2026, 07:19 AM UTC

    We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

  2. identified Apr 16, 2026, 07:29 AM UTC

    We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

  3. monitoring Apr 16, 2026, 09:32 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. monitoring Apr 16, 2026, 10:47 AM UTC

    We are continuing to monitor for any further issues.

  5. identified Apr 16, 2026, 10:49 AM UTC

    The issue has been identified and a fix is being implemented.

  6. identified Apr 16, 2026, 10:55 AM UTC

    We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

  7. monitoring Apr 16, 2026, 12:19 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  8. resolved Apr 16, 2026, 02:04 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 15, 2026

Performance degradation affecting MTN CIV services

Detected by Pingoru
Apr 15, 2026, 01:25 PM UTC
Resolved
Apr 15, 2026, 03:03 PM UTC
Duration
1h 37m
Affected: MTN :: Web DepositMTN :: Payout
Timeline · 3 updates
  1. investigating Apr 15, 2026, 01:25 PM UTC

    We are experiencing an outage of the CIV MTN services. We are investigating the issue.

  2. monitoring Apr 15, 2026, 02:11 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 15, 2026, 03:03 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Major April 15, 2026

Performance degradation affecting Benin MTN/Moov/Celtiis services

Detected by Pingoru
Apr 15, 2026, 03:31 AM UTC
Resolved
Apr 15, 2026, 07:37 AM UTC
Duration
4h 5m
Affected: Celtiis :: Betting :: Web DepositCeltiis :: Betting :: PayoutMoov :: Betting :: Web DepositMoov :: Betting :: PayoutMTN :: Betting :: Web DepositMTN :: Betting :: Payout
Timeline · 5 updates
  1. identified Apr 15, 2026, 03:31 AM UTC

    We have identified instability in Benin MTN and Moov services. We have escalated this to the MMO for resolution.

  2. identified Apr 15, 2026, 05:38 AM UTC

    This is a quick update to inform you that we are still experiencing instability in Benin MTN and Moov services., but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. identified Apr 15, 2026, 05:46 AM UTC

    We are now experiencing instability in Benin MTN/Moov/Celtiis services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  4. monitoring Apr 15, 2026, 06:45 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Apr 15, 2026, 07:37 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →