pawaPay incident
Performance degradation affecting MTN Benin MMO services
Resolved after 6 hours 13 minutes, affecting MTN :: Web Deposit and MTN :: Betting :: Web Deposit, on October 10, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Oct 10, 2026, 02:03 PM UTC
We have identified instability in Benin MTN services. We have escalated this to the MMO for resolution.
- monitoring Oct 10, 2026, 02:29 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- monitoring Oct 10, 2026, 02:44 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our MTN Benin deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Oct 10, 2026, 02:46 PM UTC
We have identified instability in Benin MTN services. We have escalated this to the MMO for resolution.
- identified Oct 10, 2026, 06:20 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our MTN Benin gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 10, 2026, 06:45 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 10, 2026, 08:16 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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