pawaPay incident

Performance degradation affecting Mali Moov, Orange, Wave services

Resolved after 2 hours 45 minutes, affecting Moov :: Web deposit and Moov :: Payout and 1 more, on October 2, 2026.

monitoring Oct 02, 2026, 03:00 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 02, 2026, 02:07 AM UTC
Resolved
Oct 02, 2026, 04:52 AM UTC
Duration
2h 45m
Detected by Pingoru
Oct 02, 2026, 02:07 AM UTC

Affected components

Moov :: Web depositMoov :: PayoutOrange :: Web depositOrange :: PayoutWave :: Web depositWave :: Payout

Update timeline

  1. investigating Oct 02, 2026, 02:07 AM UTC

    We are experiencing an outage of the Mali Moov, Orange, Wave services. We are investigating the issue.

  2. monitoring Oct 02, 2026, 03:00 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 02, 2026, 04:52 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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