pawaPay incident

Performance degradation affecting Tanzania Halotel services

Resolved after 3 hours 31 minutes, affecting Halotel :: Payout, on October 11, 2026.

monitoring Oct 11, 2026, 08:46 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Affected components

Halotel :: Payout

investigating Oct 11, 2026, 05:53 PM UTC

We are experiencing degraded performance in the Tanzania Halotel services. We are investigating the issue.
monitoring Oct 11, 2026, 08:46 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.
resolved Oct 11, 2026, 09:25 PM UTC

The incident has been resolved. We apologise for the inconvenience.

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