pawaPay incident
Performance degradation affecting Airtel OpenAPI services
Minor Vendor's status page →
Resolved after 1 hour 55 minutes, affecting Airtel :: Web Deposit and Airtel :: Web Deposit and 1 more, on October 2, 2026.
We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
Affected components
Airtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: PayoutAirtel :: PayoutAirtel :: Betting :: Web DepositAirtel :: Payout
Update timeline
- identified Oct 02, 2026, 11:24 AM UTC
We have identified instability in Airtel services in the following market(s): DRC, Congo B, Gabon, Kenya, Malawi, Rwanda, Tanzania, Uganda and Zambia. We have escalated this to the MMO for resolution.
- monitoring Oct 02, 2026, 12:13 PM UTC
We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
- resolved Oct 02, 2026, 01:19 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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