Performance degradation affecting Tanzania Yas services
Affected: Yas :: Web DepositYas :: USSD DepositYas :: Payout
pawaPay Outage History
pawaPay major outage · 1 active incident View live status →pawaPay had 65 outages in the last 2 years totaling 243h 58m of downtime — averaging 2.7 incidents per month.
There were 65 pawaPay outages since March 22, 2026 totaling 243h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.
Performance degradation affecting Cameroon MTN services
Affected: MTN :: Web DepositMTN :: Payout
Timeline · 3 updates
- investigating Jun 10, 2026, 07:32 PM UTC
We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.
- monitoring Jun 10, 2026, 09:04 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 10, 2026, 10:42 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting payment reconciliation
Affected: Payment reconciliation
Timeline · 2 updates
- identified Jun 10, 2026, 09:00 AM UTC
Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
- resolved Jun 10, 2026, 09:57 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Kenya M-Pesa services
Affected: M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout
Timeline · 8 updates
- investigating Jun 09, 2026, 10:56 PM UTC
We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.
- investigating Jun 09, 2026, 11:06 PM UTC
We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.
- investigating Jun 10, 2026, 04:18 AM UTC
We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
- monitoring Jun 10, 2026, 07:16 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Jun 10, 2026, 08:30 AM UTC
This is a quick update to inform you that we are still experiencing instability in Kenya M-Pesa services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Jun 10, 2026, 08:37 AM UTC
This is a quick update to inform you that we are still experiencing instability in Kenya M-Pesa services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Jun 10, 2026, 02:02 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 10, 2026, 03:33 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Afrinet MPESA Kenya services
Affected: Airtel :: PayoutAirtel :: Web Deposit
Timeline · 1 update
- identified Jun 08, 2026, 08:58 AM UTC
We have identified instability in Afrinet MPESA Kenya services. We have escalated this to the MMO for resolution.
Performance degradation affecting Nigeria Monnify services
Affected: Monnify :: Web DepositMonnify :: Payout
Timeline · 3 updates
- investigating Jun 07, 2026, 12:17 PM UTC
We are experiencing an outage of the Nigeria Monnify services. We are investigating the issue.
- monitoring Jun 07, 2026, 02:12 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 07, 2026, 02:45 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Uganda MTN services
Affected: MTN :: Web DepositMTN :: USSD DepositMTN :: Payout
Timeline · 6 updates
- investigating Jun 05, 2026, 11:19 PM UTC
We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
- identified Jun 06, 2026, 06:05 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Uganda MTN deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Jun 06, 2026, 09:38 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Uganda MTN deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Jun 06, 2026, 12:26 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Uganda MTN deposit gateway. MTN has temporarily suspended MoMo Advance services due to a planned system upgrade, and customers who use this service to fund deposits are currently unable to do so, resulting in an elevated deposit failure rate. We are closely monitoring the situation and will provide further updates as they become available.
- monitoring Jun 06, 2026, 09:43 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 06, 2026, 11:12 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Cameroon MMO services
Affected: Orange :: Web DepositOrange :: Payout
Timeline · 3 updates
- investigating Jun 05, 2026, 10:56 PM UTC
We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.
- monitoring Jun 05, 2026, 11:55 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 06, 2026, 01:28 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Gabon Airtel services
Affected: Airtel :: PayoutAirtel :: Web Deposit
Timeline · 3 updates
- investigating Jun 05, 2026, 03:53 PM UTC
We are experiencing an outage of the Gabon Airtel services. We are investigating the issue.
- monitoring Jun 05, 2026, 08:32 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 05, 2026, 09:09 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting DRC Orange services
Affected: Orange :: Web DepositOrange :: Payout
Timeline · 2 updates
- investigating Jun 04, 2026, 11:29 PM UTC
We are experiencing an outage of the DRC Orange services. We are investigating the issue.
- resolved Jun 05, 2026, 01:19 AM UTC
This incident has been resolved.
Performance degradation affecting Congo Brazzaville MTN services
Affected: MTN :: PayoutMTN :: Web Deposit
Timeline · 3 updates
- identified Jun 04, 2026, 01:19 AM UTC
We have identified instability in Congo Brazzaville MTN services. We have escalated this to the MMO for resolution.
- monitoring Jun 04, 2026, 02:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2026, 04:36 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Airtel OpenAPI services
Affected: Airtel :: PayoutAirtel :: PayoutAirtel :: PayoutAirtel :: PayoutAirtel :: Payout
Timeline · 2 updates
- identified Jun 03, 2026, 06:27 PM UTC
We have identified instability in Airtel OpenAPI services. We have escalated this to the MNO for resolution.
- resolved Jun 03, 2026, 08:37 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Mozambique Movitel services
Affected: Movitel :: Web DepositMovitel :: Payout
Timeline · 3 updates
- identified Jun 03, 2026, 05:40 AM UTC
We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
- monitoring Jun 03, 2026, 06:49 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 03, 2026, 07:28 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Benin MTN services
Affected: MTN :: Web DepositMTN :: PayoutMTN :: Betting :: Web DepositMTN :: Betting :: Payout
Timeline · 3 updates
- investigating Jun 01, 2026, 07:30 PM UTC
We are experiencing an outage in the Benin MTN services. We are investigating the issue.
- monitoring Jun 01, 2026, 08:13 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 01, 2026, 09:24 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting MTN OpenAPI services
Affected: MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: PayoutMTN :: USSD DepositMTN :: PayoutMTN :: Web DepositMTN :: Payout
Timeline · 3 updates
- investigating May 30, 2026, 04:01 PM UTC
We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.
- monitoring May 30, 2026, 05:23 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 30, 2026, 07:35 PM UTC
This incident has been resolved.
Performance degradation affecting Senegal Orange services
Affected: Orange :: Web DepositOrange :: Payout
Timeline · 2 updates
- identified May 29, 2026, 05:12 AM UTC
We have identified instability in Senegal Orange services. We have escalated this to the MMO for resolution.
- resolved May 29, 2026, 04:28 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Mpesa Lesotho services
Affected: Celtiis :: Betting :: Web DepositM-Pesa :: Web DepositCeltiis :: Betting :: PayoutMoov :: Web DepositMoov :: PayoutMoov :: Betting :: Web DepositMoov :: Betting :: PayoutMTN :: Web DepositMTN :: PayoutMTN :: Betting :: Web DepositMTN :: Betting :: Payout
Timeline · 3 updates
- investigating May 27, 2026, 08:23 PM UTC
We are experiencing degraded performance in the Mpesa Lesotho services. We are investigating the issue.
- investigating May 27, 2026, 08:36 PM UTC
We are continuing to investigate this issue.
- resolved May 27, 2026, 11:32 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Financial statement data not up to date
Affected: PawaPay Dashboard
Timeline · 2 updates
- identified May 27, 2026, 06:01 AM UTC
We have identified an issue causing financial statements to display outdated data. Transactions and balances on your financial statements do not reflect the latest activity on your account since 23:35 UTC 26.05.2026. A fix is in progress and we will update once it has been resolved.
- resolved May 27, 2026, 06:55 AM UTC
The issue affecting financial statement data has been resolved. All statements will now reflect the most current data available. We kindly suggest to regenerate the financial statements again for the full day of 26.05 and onwards to ensure accuracy. We apologise for any disruption this may have caused and thank you for your patience.
Performance degradation affecting Burkina Faso Orange services
Affected: Orange :: Web Deposit
Timeline · 3 updates
- investigating May 26, 2026, 08:28 PM UTC
We are experiencing an outage of the Burkina Faso Orange services. We are investigating the issue.
- monitoring May 26, 2026, 09:28 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 26, 2026, 11:17 PM UTC
This incident has been resolved.
Performance degradation affecting Nigeria MMO services
Affected: MTN :: Web DepositMTN :: Payout
Timeline · 4 updates
- investigating May 23, 2026, 03:22 PM UTC
We are experiencing degraded performance in the Nigeria MTN services. We are investigating the issue.
- identified May 23, 2026, 03:34 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 23, 2026, 04:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2026, 06:08 PM UTC
This incident has been resolved.
System outage affecting internal tools and all gateways
Affected: PawaPay Merchant APIPawaPay DashboardPayment reconciliation
Timeline · 3 updates
- identified May 17, 2026, 03:23 PM UTC
Dear Customer! We are currently experiencing an outage in our internal systems which affects processing transactions in all gateways. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
- monitoring May 17, 2026, 03:56 PM UTC
We are pleased to inform you that our engineering team has deployed a fix and we are currently monitoring our systems for results. Reconciliation processes are still experiencing delays, but we expect these to be resolved within the next 30 minutes. Thank you for your patience.
- resolved May 17, 2026, 04:19 PM UTC
We are informing you that our systems are up and running again and all services are fully operational. In case you should encounter any further problems, please do not hesitate to contact our support team. We apologize for the inconvenience caused.
Performance degradation affecting DRC Vodacom services
Affected: Vodacom :: Web DepositVodacom :: Payout
Timeline · 2 updates
- identified May 14, 2026, 10:28 PM UTC
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
- resolved May 15, 2026, 02:43 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Zambia Zamtel + NFS services
Affected: NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit
Timeline · 3 updates
- identified May 14, 2026, 09:59 PM UTC
We have identified instability in Zambia Zamtel + NFS services. We have escalated this to the MNO for resolution.
- monitoring May 14, 2026, 11:21 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 14, 2026, 11:58 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Benin Moov services
Affected: Moov :: Web DepositMoov :: PayoutMoov :: Betting :: Web DepositMoov :: Betting :: Payout
Timeline · 5 updates
- identified May 12, 2026, 11:40 PM UTC
We have identified instability in Benin Moov services. We have escalated this to the MMO for resolution.
- monitoring May 13, 2026, 12:22 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified May 13, 2026, 12:36 AM UTC
This is a quick update to inform you that we are again experiencing an outage in our Benin Moov services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring May 13, 2026, 02:29 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 13, 2026, 03:22 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Performance degradation affecting Airtel Nigeria services
Affected: Airtel :: Web DepositAirtel :: Payout
Timeline · 3 updates
- identified May 06, 2026, 06:26 AM UTC
We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
- monitoring May 06, 2026, 07:49 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 06, 2026, 11:21 AM UTC
This incident has been resolved.