pawaPay incident
Performance degradation affecting Kenya Airtel services
Critical Vendor's status page →
Resolved after 2 hours 10 minutes, affecting Airtel :: Betting :: Web Deposit and Airtel :: Betting :: Payout and 1 more, on October 13, 2026.
A fix has been deployed by Kenya Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Airtel :: Betting :: Web DepositAirtel :: Betting :: PayoutAirtel :: PayoutAirtel :: Web DepositAirtel :: Betting :: USSD Deposit
Update timeline
- investigating Oct 13, 2026, 12:24 AM UTC
We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
- monitoring Oct 13, 2026, 01:15 AM UTC
A fix has been deployed by Kenya Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 13, 2026, 02:34 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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