pawaPay incident

Performance degradation affecting Ghana Vodafone services

Resolved after 3 hours 24 minutes, affecting Telecel :: Web Deposit and Telecel :: Payout, on October 5, 2026.

monitoring Oct 05, 2026, 09:41 AM UTC

A fix has been deployed by Ghana Telecel. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 05, 2026, 09:09 AM UTC
Resolved
Oct 05, 2026, 12:33 PM UTC
Duration
3h 24m
Detected by Pingoru
Oct 05, 2026, 09:09 AM UTC

Affected components

Telecel :: Web DepositTelecel :: Payout

Update timeline

  1. investigating Oct 05, 2026, 09:09 AM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Oct 05, 2026, 09:41 AM UTC

    A fix has been deployed by Ghana Telecel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 05, 2026, 12:33 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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