pawaPay incident
Performance degradation affecting Mali Moov services
Resolved after 4 hours 21 minutes, affecting Moov :: Web deposit and Moov :: Payout, on October 11, 2026.
A fix has been deployed by Mali Moov. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Oct 11, 2026, 02:58 PM UTC
We are experiencing degraded performance in the Mali Moov services. We are investigating the issue.
- investigating Oct 11, 2026, 03:06 PM UTC
This is a quick update to inform you that we are now experiencing an outage in our Moov Mali gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 11, 2026, 04:58 PM UTC
A fix has been deployed by Mali Moov. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 11, 2026, 07:19 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Your product runs on more than pawaPay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services