pawaPay incident
Performance degradation affecting MTN OpenAPI services
Resolved after 2 hours 8 minutes, affecting MTN :: Web Deposit and MTN :: Payout and 1 more, on October 7, 2026.
A fix has been deployed by the respective MMOs. We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
Affected components
Update timeline
- investigating Oct 07, 2026, 03:49 AM UTC
We are experiencing an outage of MTN services across multiple markets. We are investigating the issue. Affected markets: Benin, Cameroon, DRC, CIV, Ghana, Liberia, Nigeria, Uganda, and Zambia.
- monitoring Oct 07, 2026, 04:28 AM UTC
A fix has been deployed by the respective MMOs. We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
- resolved Oct 07, 2026, 05:57 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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