pawaPay incident
Performance degradation affecting payment reconciliation
Resolved after 35 minutes, affecting Payment reconciliation, on October 15, 2026.
Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
Affected components
Update timeline
- identified Oct 15, 2026, 02:05 PM UTC
Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
- resolved Oct 15, 2026, 02:41 PM UTC
This incident has been resolved.
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