pawaPay incident

Performance degradation affecting AirtelTigo Ghana MMO services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on October 14, 2026 affecting AirtelTigo :: Web Deposit and AirtelTigo :: Payout, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 11:02 AM UTC
Resolved
Oct 14, 2026, 03:42 PM UTC
Duration
4h 40m
Detected by Pingoru
Oct 14, 2026, 11:02 AM UTC

Affected components

AirtelTigo :: Web DepositAirtelTigo :: Payout

Update timeline

  1. identified Oct 14, 2026, 11:02 AM UTC

    We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 14, 2026, 02:17 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 14, 2026, 03:42 PM UTC

    The incident has been resolved. We apologise for the inconvenience.