pawaPay Outage History

pawaPay major outage · 6 active incidents · 1 long-running issue View live status →

pawaPay had 127 outages in the last 2 years totaling 125h 33m of downtime — averaging 5.2 incidents per month.

There were 127 pawaPay outages since March 22, 2026 totaling 125h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pawapay.io

Critical October 18, 2026

Performance degradation affecting Nigeria Prospa services

Detected by Pingoru
Oct 18, 2026, 11:38 AM UTC
Resolved
Oct 18, 2026, 04:19 PM UTC
Duration
4h 41m
Affected: Prospa :: USSD Deposit
Timeline · 3 updates
  1. investigating Oct 18, 2026, 11:38 AM UTC

    We are experiencing an outage in the Nigeria Prospa services. We are investigating the issue.

  2. monitoring Oct 18, 2026, 12:37 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 18, 2026, 04:19 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 18, 2026

Performance degradation affecting Cameroon Orange services

Detected by Pingoru
Oct 18, 2026, 06:23 AM UTC
Resolved
Oct 18, 2026, 05:58 PM UTC
Duration
11h 34m
Affected: Orange :: Web Deposit
Timeline · 3 updates
  1. investigating Oct 18, 2026, 06:23 AM UTC

    We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

  2. monitoring Oct 18, 2026, 04:32 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 18, 2026, 05:58 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 18, 2026

Performance degradation affecting DRC Vodacom services

Detected by Pingoru
Oct 18, 2026, 12:07 AM UTC
Resolved
Oct 18, 2026, 03:11 AM UTC
Duration
3h 4m
Affected: Vodacom :: Web DepositVodacom :: Payout
Timeline · 4 updates
  1. investigating Oct 18, 2026, 12:07 AM UTC

    We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.

  2. monitoring Oct 18, 2026, 02:19 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. monitoring Oct 18, 2026, 02:20 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Oct 18, 2026, 03:11 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor October 17, 2026

Performance degradation affecting Wave Mali MMO services

Detected by Pingoru
Oct 17, 2026, 09:08 PM UTC
Resolved
Oct 17, 2026, 11:09 PM UTC
Duration
2h
Affected: Wave :: Payout
Timeline · 2 updates
  1. identified Oct 17, 2026, 09:08 PM UTC

    We have identified instability in Mali Wave services. We have escalated this to the MMO for resolution.

  2. resolved Oct 17, 2026, 11:09 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 17, 2026

Performance degradation affecting Tanzania Airtel services

Detected by Pingoru
Oct 17, 2026, 07:34 PM UTC
Resolved
Oct 18, 2026, 03:06 AM UTC
Duration
7h 31m
Affected: Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout
Timeline · 3 updates
  1. identified Oct 17, 2026, 07:34 PM UTC

    We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 17, 2026, 07:43 PM UTC

    Mistaken status.

  3. resolved Oct 18, 2026, 03:06 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 17, 2026

Performance degradation affecting Malawi Airtel services

Detected by Pingoru
Oct 17, 2026, 06:35 PM UTC
Resolved
Oct 17, 2026, 09:24 PM UTC
Duration
2h 48m
Affected: Airtel :: Web DepositAirtel :: Payout
Timeline · 4 updates
  1. identified Oct 17, 2026, 06:35 PM UTC

    We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.

  2. identified Oct 17, 2026, 08:00 PM UTC

    This is a quick update to inform you that we are still experiencing an outage in this gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring Oct 17, 2026, 08:40 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Oct 17, 2026, 09:24 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 17, 2026

Performance degradation affecting Mozambique Movitel services

Detected by Pingoru
Oct 17, 2026, 05:54 PM UTC
Resolved
Oct 17, 2026, 09:25 PM UTC
Duration
3h 31m
Affected: Movitel :: Web Deposit
Timeline · 3 updates
  1. identified Oct 17, 2026, 05:54 PM UTC

    We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 17, 2026, 08:34 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 17, 2026, 09:25 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 17, 2026

Performance degradation affecting Nigeria Monnify services

Detected by Pingoru
Oct 17, 2026, 05:08 PM UTC
Resolved
Oct 18, 2026, 12:02 AM UTC
Duration
6h 54m
Affected: Monnify :: Web DepositMonnify :: Payout
Timeline · 3 updates
  1. identified Oct 17, 2026, 05:08 PM UTC

    We have identified instability in Nigeria Monnify services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 17, 2026, 11:09 PM UTC

    A fix has been deployed by Nigeria Monnify. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 18, 2026, 12:02 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor October 17, 2026

Performance degradation affecting DRC Orange services

Detected by Pingoru
Oct 17, 2026, 11:32 AM UTC
Resolved
Oct 18, 2026, 12:52 PM UTC
Duration
1d 1h
Affected: Orange :: Web DepositOrange :: Payout
Timeline · 5 updates
  1. investigating Oct 17, 2026, 11:32 AM UTC

    We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.

  2. investigating Oct 17, 2026, 06:06 PM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Orange DRC gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. investigating Oct 18, 2026, 12:03 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Orange DRC gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  4. monitoring Oct 18, 2026, 11:35 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Oct 18, 2026, 12:52 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 17, 2026

Performance degradation affecting Sierra Leone Orange services

Detected by Pingoru
Oct 17, 2026, 08:24 AM UTC
Resolved
Oct 17, 2026, 12:15 PM UTC
Duration
3h 51m
Affected: Orange :: Web DepositOrange :: Payout
Timeline · 3 updates
  1. investigating Oct 17, 2026, 08:24 AM UTC

    We are experiencing an outage of the Sierra Leone Orange services. We are investigating the issue.

  2. monitoring Oct 17, 2026, 10:52 AM UTC

    A fix has been deployed by Sierra Leone Orange. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 17, 2026, 12:15 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 17, 2026

Performance degradation affecting Ghana Telecel services

Detected by Pingoru
Oct 17, 2026, 08:02 AM UTC
Resolved
Oct 17, 2026, 10:50 AM UTC
Duration
2h 48m
Affected: Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout
Timeline · 3 updates
  1. identified Oct 17, 2026, 08:02 AM UTC

    We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 17, 2026, 08:51 AM UTC

    A fix has been deployed by Ghana Telecel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 17, 2026, 10:50 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 17, 2026

Performance degradation affecting Nigeria Airtel services

Detected by Pingoru
Oct 17, 2026, 12:48 AM UTC
Resolved
Oct 17, 2026, 04:46 AM UTC
Duration
3h 57m
Affected: Airtel :: Web DepositAirtel :: Payout
Timeline · 3 updates
  1. identified Oct 17, 2026, 12:48 AM UTC

    We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 17, 2026, 03:55 AM UTC

    A fix has been deployed by Nigeria Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 17, 2026, 04:46 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 16, 2026

Performance degradation affecting Mali Orange services

Detected by Pingoru
Oct 16, 2026, 11:54 PM UTC
Resolved
Oct 17, 2026, 03:08 AM UTC
Duration
3h 14m
Affected: Orange :: Web deposit
Timeline · 3 updates
  1. investigating Oct 16, 2026, 11:54 PM UTC

    We are experiencing an outage of the Mali Orange services. We are investigating the issue.

  2. monitoring Oct 17, 2026, 12:47 AM UTC

    A fix has been deployed by Mali Orange. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 17, 2026, 03:08 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 16, 2026

Performance degradation affecting DRC Airtel services

Detected by Pingoru
Oct 16, 2026, 05:19 PM UTC
Resolved
Oct 16, 2026, 09:09 PM UTC
Duration
3h 50m
Affected: Airtel :: Payout
Timeline · 3 updates
  1. investigating Oct 16, 2026, 05:19 PM UTC

    We are experiencing an outage of the DRC Airtel services. We are investigating the issue.

  2. monitoring Oct 16, 2026, 08:22 PM UTC

    A fix has been deployed by DRC Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 16, 2026, 09:09 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 16, 2026

Performance degradation affecting South Sudan MTN services

Detected by Pingoru
Oct 16, 2026, 04:22 PM UTC
Resolved
Oct 16, 2026, 09:11 PM UTC
Duration
4h 49m
Affected: MTN :: Web DepositMTN :: Payout
Timeline · 4 updates
  1. investigating Oct 16, 2026, 04:22 PM UTC

    We are experiencing an outage of the South Sudan MTN services. We are investigating the issue.

  2. investigating Oct 16, 2026, 07:35 PM UTC

    We are still experiencing an outage in our MTN South Sudan deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  3. monitoring Oct 16, 2026, 08:23 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Oct 16, 2026, 09:11 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 16, 2026

Performance degradation affecting Senegal Orange services

Detected by Pingoru
Oct 16, 2026, 02:00 PM UTC
Resolved
Oct 16, 2026, 08:19 PM UTC
Duration
6h 19m
Affected: Orange :: Web Deposit
Timeline · 3 updates
  1. investigating Oct 16, 2026, 02:00 PM UTC

    We are experiencing an outage of the Senegal Orange services. We are investigating the issue.

  2. monitoring Oct 16, 2026, 07:29 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 16, 2026, 08:19 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 16, 2026

Performance degradation affecting Zambia Zamtel services

Detected by Pingoru
Oct 16, 2026, 09:16 AM UTC
Resolved
Oct 16, 2026, 01:08 PM UTC
Duration
3h 52m
Affected: Zamtel :: Web Deposit
Timeline · 3 updates
  1. investigating Oct 16, 2026, 09:16 AM UTC

    We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.

  2. monitoring Oct 16, 2026, 11:38 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 16, 2026, 01:08 PM UTC

    The incident has been resolved.

Read the full incident report →

Major October 15, 2026

Performance degradation affecting Uganda Airtel services

Detected by Pingoru
Oct 15, 2026, 11:57 PM UTC
Resolved
Oct 16, 2026, 06:38 AM UTC
Duration
6h 41m
Affected: Airtel :: Payout
Timeline · 2 updates
  1. investigating Oct 15, 2026, 11:57 PM UTC

    We are experiencing a partial outage of the Uganda Airtel services. We are investigating the issue.

  2. resolved Oct 16, 2026, 06:38 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 15, 2026

Performance degradation affecting Rwanda Airtel services

Detected by Pingoru
Oct 15, 2026, 11:35 PM UTC
Resolved
Oct 16, 2026, 02:26 AM UTC
Duration
2h 51m
Affected: Airtel :: Web DepositAirtel :: Payout
Timeline · 3 updates
  1. investigating Oct 15, 2026, 11:35 PM UTC

    We are experiencing an outage of the Rwanda Airtel services. We are investigating the issue.

  2. monitoring Oct 16, 2026, 01:39 AM UTC

    A fix has been deployed by Rwanda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 16, 2026, 02:26 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 15, 2026

Performance degradation affecting Mali Wave services

Detected by Pingoru
Oct 15, 2026, 07:01 PM UTC
Resolved
Oct 15, 2026, 07:27 PM UTC
Duration
26m
Affected: Wave :: Web deposit
Timeline · 2 updates
  1. investigating Oct 15, 2026, 07:01 PM UTC

    We are experiencing an outage of the Mali Wave services. We are investigating the issue.

  2. resolved Oct 15, 2026, 07:27 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor October 15, 2026

Performance degradation affecting Tanzania Vodacom services

Detected by Pingoru
Oct 15, 2026, 06:14 PM UTC
Resolved
Oct 15, 2026, 10:43 PM UTC
Duration
4h 29m
Affected: Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout
Timeline · 3 updates
  1. investigating Oct 15, 2026, 06:14 PM UTC

    We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.

  2. monitoring Oct 15, 2026, 09:00 PM UTC

    A fix has been deployed by Tanzania Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 15, 2026, 10:43 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor October 15, 2026

Performance degradation affecting payment reconciliation

Detected by Pingoru
Oct 15, 2026, 02:05 PM UTC
Resolved
Oct 15, 2026, 02:41 PM UTC
Duration
35m
Affected: Payment reconciliation
Timeline · 2 updates
  1. identified Oct 15, 2026, 02:05 PM UTC

    Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.

  2. resolved Oct 15, 2026, 02:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 15, 2026

Performance degradation affecting Tanzania Halotel services

Detected by Pingoru
Oct 15, 2026, 11:44 AM UTC
Resolved
Oct 15, 2026, 01:17 PM UTC
Duration
1h 33m
Affected: Halotel :: Web DepositHalotel :: USSD DepositHalotel :: Payout
Timeline · 3 updates
  1. investigating Oct 15, 2026, 11:44 AM UTC

    We are experiencing degraded performance in the Tanzania Halotel services. We are investigating the issue.

  2. monitoring Oct 15, 2026, 12:36 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 15, 2026, 01:17 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 15, 2026

Performance degradation affecting Ghana MTN services

Detected by Pingoru
Oct 15, 2026, 11:25 AM UTC
Resolved
Oct 15, 2026, 01:17 PM UTC
Duration
1h 51m
Affected: MTN :: Web DepositMTN :: Payout
Timeline · 3 updates
  1. identified Oct 15, 2026, 11:25 AM UTC

    We have identified instability in Ghana MTN services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 15, 2026, 12:38 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 15, 2026, 01:17 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical October 15, 2026

Performance degradation affecting Liberia Orange services

Detected by Pingoru
Oct 15, 2026, 07:28 AM UTC
Resolved
Oct 15, 2026, 02:23 PM UTC
Duration
6h 54m
Affected: Liberia Orange :: Web DepositLiberia Orange :: Payout
Timeline · 3 updates
  1. identified Oct 15, 2026, 07:28 AM UTC

    We have identified instability in Liberia Orange services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 15, 2026, 01:41 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 15, 2026, 02:23 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →