pawaPay Outage History

pawaPay major outage View live status →

There were 45 pawaPay outages since April 12, 2026 totaling 132h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pawapay.io

Minor May 3, 2026

Performance degradation affecting Cameroon MTN services

Detected by Pingoru
May 03, 2026, 06:49 PM UTC
Resolved
May 04, 2026, 12:01 AM UTC
Duration
5h 12m
Affected: MTN :: Web DepositMTN :: Payout
Timeline · 3 updates
  1. identified May 03, 2026, 06:49 PM UTC

    We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.

  2. monitoring May 03, 2026, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 04, 2026, 12:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor May 3, 2026

Performance degradation affecting Kenya M-Pesa services

Detected by Pingoru
May 03, 2026, 04:20 PM UTC
Resolved
May 03, 2026, 06:35 PM UTC
Duration
2h 15m
Affected: M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout
Timeline · 3 updates
  1. identified May 03, 2026, 04:20 PM UTC

    We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.

  2. monitoring May 03, 2026, 05:31 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 03, 2026, 06:35 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor May 3, 2026

Performance degradation affecting Uganda MTN services

Detected by Pingoru
May 03, 2026, 11:43 AM UTC
Resolved
May 03, 2026, 03:16 PM UTC
Duration
3h 32m
Affected: MTN :: Web DepositMTN :: USSD DepositMTN :: Payout
Timeline · 4 updates
  1. identified May 03, 2026, 11:43 AM UTC

    We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.

  2. identified May 03, 2026, 12:02 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 03, 2026, 12:42 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved May 03, 2026, 03:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 3, 2026

Performance degradation affecting Tanzania Halotel services

Detected by Pingoru
May 03, 2026, 11:21 AM UTC
Resolved
May 03, 2026, 03:15 PM UTC
Duration
3h 54m
Affected: Halotel :: Web DepositHalotel :: USSD DepositHalotel :: Payout
Timeline · 3 updates
  1. identified May 03, 2026, 11:21 AM UTC

    We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.

  2. monitoring May 03, 2026, 12:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 03, 2026, 03:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 2, 2026

Performance degradation affecting Zambia Zamtel services

Detected by Pingoru
May 02, 2026, 08:28 PM UTC
Resolved
May 03, 2026, 12:01 AM UTC
Duration
3h 32m
Affected: NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit
Timeline · 3 updates
  1. investigating May 02, 2026, 08:28 PM UTC

    We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.

  2. monitoring May 02, 2026, 11:21 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 03, 2026, 12:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Major May 2, 2026

Performance degradation affecting Rwanda Airtel services

Detected by Pingoru
May 02, 2026, 06:31 PM UTC
Resolved
May 03, 2026, 03:08 AM UTC
Duration
8h 36m
Affected: Airtel :: Web DepositAirtel :: Payout
Timeline · 3 updates
  1. identified May 02, 2026, 06:31 PM UTC

    We have identified instability in Rwanda Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring May 03, 2026, 12:12 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 03, 2026, 03:08 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Major May 2, 2026

Performance outage affecting Rwanda Airtel services

Detected by Pingoru
May 02, 2026, 03:47 PM UTC
Resolved
May 02, 2026, 03:56 PM UTC
Duration
8m
Affected: Airtel :: Web DepositAirtel :: PayoutMTN :: Web DepositMTN :: Payout
Timeline · 3 updates
  1. investigating May 02, 2026, 03:47 PM UTC

    We are experiencing an outage of the Rwanda Airtel services. We are investigating the issue.

  2. investigating May 02, 2026, 03:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 02, 2026, 03:56 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor May 2, 2026

Performance degradation affecting Gabon Airtel services

Detected by Pingoru
May 02, 2026, 11:02 AM UTC
Resolved
May 02, 2026, 03:47 PM UTC
Duration
4h 44m
Affected: Airtel :: PayoutAirtel :: Web Deposit
Timeline · 3 updates
  1. investigating May 02, 2026, 11:02 AM UTC

    We are experiencing degraded performance in the Gabon Airtel services. We are investigating the issue.

  2. monitoring May 02, 2026, 03:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 02, 2026, 03:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 2, 2026

Performance degradation affecting Kenya Airtel services

Detected by Pingoru
May 02, 2026, 12:14 AM UTC
Resolved
May 02, 2026, 03:26 AM UTC
Duration
3h 12m
Affected: Airtel :: Betting :: Web DepositAirtel :: Betting :: PayoutAirtel :: PayoutAirtel :: Web Deposit
Timeline · 3 updates
  1. investigating May 02, 2026, 12:14 AM UTC

    We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.

  2. monitoring May 02, 2026, 01:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 02, 2026, 03:26 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical May 1, 2026

Performance degradation affecting Malawi Airtel services

Detected by Pingoru
May 01, 2026, 12:09 AM UTC
Resolved
May 01, 2026, 04:34 AM UTC
Duration
4h 24m
Affected: Airtel :: Web DepositAirtel :: Payout
Timeline · 3 updates
  1. identified May 01, 2026, 12:09 AM UTC

    We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring May 01, 2026, 01:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 01, 2026, 04:34 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor April 30, 2026

Performance degradation affecting DRC Orange services

Detected by Pingoru
Apr 30, 2026, 06:56 PM UTC
Resolved
Apr 30, 2026, 08:19 PM UTC
Duration
1h 22m
Affected: Orange :: Web DepositOrange :: Payout
Timeline · 3 updates
  1. identified Apr 30, 2026, 06:56 PM UTC

    We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 30, 2026, 07:30 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 30, 2026, 08:19 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor April 30, 2026

Performance degradation affecting Lesotho M-Pesa services

Detected by Pingoru
Apr 30, 2026, 12:36 PM UTC
Resolved
May 01, 2026, 10:51 AM UTC
Duration
22h 14m
Affected: M-Pesa :: Web DepositM-Pesa :: Payout
Timeline · 3 updates
  1. investigating Apr 30, 2026, 12:36 PM UTC

    We are experiencing degraded performance in the Lesotho M-Pesa services. We are investigating the issue.

  2. monitoring May 01, 2026, 09:29 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 01, 2026, 10:51 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 30, 2026

Performance degradation affecting payment reconciliation

Detected by Pingoru
Apr 30, 2026, 07:37 AM UTC
Resolved
Apr 30, 2026, 08:54 AM UTC
Duration
1h 16m
Affected: Payment reconciliation
Timeline · 3 updates
  1. identified Apr 30, 2026, 07:37 AM UTC

    Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.

  2. identified Apr 30, 2026, 07:39 AM UTC

    Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.

  3. resolved Apr 30, 2026, 08:54 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor April 29, 2026

Performance degradation affecting Tanzania Yas services

Detected by Pingoru
Apr 29, 2026, 06:23 PM UTC
Resolved
Apr 29, 2026, 09:38 PM UTC
Duration
3h 14m
Affected: Yas :: Web DepositYas :: USSD DepositYas :: Payout
Timeline · 3 updates
  1. investigating Apr 29, 2026, 06:23 PM UTC

    We are experiencing degraded performance in the Tanzania Yas services. We are investigating the issue.

  2. monitoring Apr 29, 2026, 06:49 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 29, 2026, 09:38 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 29, 2026

Performance degradation affecting NFS Zambia Zamtel services

Detected by Pingoru
Apr 29, 2026, 04:22 PM UTC
Resolved
Apr 29, 2026, 10:29 PM UTC
Duration
6h 6m
Affected: NFS :: Zamtel :: Payout
Timeline · 3 updates
  1. identified Apr 29, 2026, 04:22 PM UTC

    We have identified instability in NFS Zambia Zamtel services. We have escalated this to the MNO for resolution.

  2. monitoring Apr 29, 2026, 06:20 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 29, 2026, 10:29 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 28, 2026

Performance degradation affecting DRC Airtel services

Detected by Pingoru
Apr 28, 2026, 11:16 PM UTC
Resolved
Apr 29, 2026, 02:49 AM UTC
Duration
3h 32m
Affected: Airtel :: Web DepositAirtel :: Payout
Timeline · 3 updates
  1. identified Apr 28, 2026, 11:16 PM UTC

    We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 29, 2026, 01:06 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 29, 2026, 02:49 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 28, 2026

Performance degradation affecting Cameroon Orange services

Detected by Pingoru
Apr 28, 2026, 07:11 PM UTC
Resolved
Apr 30, 2026, 03:16 AM UTC
Duration
1d 8h
Affected: Orange :: Web DepositOrange :: Payout
Timeline · 8 updates
  1. investigating Apr 28, 2026, 07:11 PM UTC

    We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.

  2. monitoring Apr 28, 2026, 09:08 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Apr 28, 2026, 11:25 PM UTC

    This is a quick update to inform you that we are now experiencing an outage in our Cameroon Orange services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  4. monitoring Apr 29, 2026, 09:48 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. monitoring Apr 29, 2026, 09:53 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  6. monitoring Apr 29, 2026, 09:54 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Apr 29, 2026, 10:28 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  8. resolved Apr 30, 2026, 03:16 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Major April 28, 2026

Performance degradation affecting Mozambique Movitel services

Detected by Pingoru
Apr 28, 2026, 07:10 AM UTC
Resolved
Apr 28, 2026, 07:54 AM UTC
Duration
43m
Affected: Movitel :: Web DepositMovitel :: Payout
Timeline · 2 updates
  1. identified Apr 28, 2026, 07:10 AM UTC

    We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.

  2. resolved Apr 28, 2026, 07:54 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 27, 2026

Performance degradation affecting Nigeria Airtel services

Detected by Pingoru
Apr 27, 2026, 12:56 AM UTC
Resolved
Apr 27, 2026, 03:33 AM UTC
Duration
2h 37m
Affected: Airtel :: Web DepositAirtel :: Payout
Timeline · 3 updates
  1. investigating Apr 27, 2026, 12:56 AM UTC

    We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.

  2. monitoring Apr 27, 2026, 02:44 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 27, 2026, 03:33 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 26, 2026

Performance degradation affecting Uganda Airtel services

Detected by Pingoru
Apr 26, 2026, 10:44 PM UTC
Resolved
Apr 27, 2026, 02:36 AM UTC
Duration
3h 51m
Affected: Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout
Timeline · 3 updates
  1. identified Apr 26, 2026, 10:44 PM UTC

    We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 26, 2026, 11:23 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 27, 2026, 02:36 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Minor April 25, 2026

Performance degradation affecting Mozambique Vodacom services

Detected by Pingoru
Apr 25, 2026, 03:19 PM UTC
Resolved
Apr 25, 2026, 05:23 PM UTC
Duration
2h 4m
Affected: Vodacom :: Web DepositVodacom :: Payout
Timeline · 2 updates
  1. identified Apr 25, 2026, 03:19 PM UTC

    We have identified instability in Mozambique Vodacom services. We have escalated this to the MMO for resolution.

  2. resolved Apr 25, 2026, 05:23 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Critical April 24, 2026

Performance degradation affecting Benin Moov services

Detected by Pingoru
Apr 24, 2026, 05:35 PM UTC
Resolved
Apr 25, 2026, 12:04 AM UTC
Duration
6h 28m
Affected: Moov :: Web DepositMoov :: PayoutMoov :: Betting :: Web DepositMoov :: Betting :: Payout
Timeline · 3 updates
  1. investigating Apr 24, 2026, 05:35 PM UTC

    We are experiencing an outage of the Benin Moov services. We are investigating the issue.

  2. monitoring Apr 24, 2026, 06:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 25, 2026, 12:04 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

Major April 24, 2026

Performance degradation affecting Lesotho MMO services

Detected by Pingoru
Apr 24, 2026, 12:02 PM UTC
Resolved
Apr 24, 2026, 03:29 PM UTC
Duration
3h 27m
Affected: M-Pesa :: Web DepositM-Pesa :: Payout
Timeline · 3 updates
  1. identified Apr 24, 2026, 12:02 PM UTC

    We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 24, 2026, 02:06 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 24, 2026, 03:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026

Performance degradation affecting MTN services

Detected by Pingoru
Apr 24, 2026, 08:21 AM UTC
Resolved
Apr 24, 2026, 10:08 AM UTC
Duration
1h 47m
Affected: MTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Betting :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Betting :: PayoutMTN :: PayoutMTN :: USSD DepositMTN :: PayoutMTN :: Web DepositMTN :: PayoutMTN :: Betting :: Web DepositMTN :: Betting :: Payout
Timeline · 3 updates
  1. identified Apr 24, 2026, 08:21 AM UTC

    We have identified instability in MTN services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 24, 2026, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2026, 10:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 24, 2026

Performance degradation affecting Zambia Airtel services

Detected by Pingoru
Apr 24, 2026, 12:47 AM UTC
Resolved
Apr 24, 2026, 03:14 AM UTC
Duration
2h 27m
Affected: Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout
Timeline · 3 updates
  1. identified Apr 24, 2026, 12:47 AM UTC

    We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.

  2. monitoring Apr 24, 2026, 02:18 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 24, 2026, 03:14 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Read the full incident report →

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