pawaPay incident
Performance degradation affecting Cameroon MMO services
Resolved after 5 hours 30 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on October 13, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Oct 13, 2026, 10:03 AM UTC
We are experiencing an outage in the Cameroon Orange services. We are investigating the issue.
- monitoring Oct 13, 2026, 10:24 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Oct 13, 2026, 10:45 AM UTC
This is a quick update to inform you that we are still experiencing instabilities in our Orange Cameroon deposit and payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 13, 2026, 02:17 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 13, 2026, 03:33 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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