pawaPay incident

Performance degradation affecting Airtel Congo MMO services

Resolved after 1 hour 15 minutes, affecting Airtel :: Payout and Airtel :: Web Deposit, on October 20, 2026.

monitoring Oct 20, 2026, 02:30 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 20, 2026, 01:43 AM UTC
Resolved
Oct 20, 2026, 02:59 AM UTC
Duration
1h 15m
Detected by Pingoru
Oct 20, 2026, 01:43 AM UTC

Affected components

Airtel :: PayoutAirtel :: Web Deposit

Update timeline

  1. identified Oct 20, 2026, 01:43 AM UTC

    We have identified instability in Congo Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 20, 2026, 02:30 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 20, 2026, 02:59 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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