pawaPay incident

Performance degradation affecting Airtel Malawi MMO services

Resolved after 2 hours 55 minutes, affecting Airtel :: Web Deposit, on October 18, 2026.

monitoring Oct 18, 2026, 11:36 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Affected components

Airtel :: Web Deposit

identified Oct 18, 2026, 11:24 PM UTC

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
monitoring Oct 18, 2026, 11:36 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.
resolved Oct 19, 2026, 02:19 AM UTC

The incident has been resolved. We apologise for the inconvenience.

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