Paubox Outage History

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There were 8 Paubox outages since February 23, 2026 totaling 46h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.paubox.com

Minor April 8, 2026

Some Google Workspace customers report inbound & outbound delays on internal emails

Detected by Pingoru
Apr 08, 2026, 03:32 PM UTC
Resolved
Apr 08, 2026, 11:34 PM UTC
Duration
8h 1m
Affected: Inbound Security
Timeline · 5 updates
  1. monitoring Apr 08, 2026, 03:32 PM UTC

    We have had a few calls from some Google Workspace customers report inbound & outbound delays on internal emails which Down Dectector corroborates - see https://downdetector.com/status/gmail/ - we will continue to monitor this.

  2. monitoring Apr 08, 2026, 05:56 PM UTC

    Google has updated this site with more details: https://support.cloud.google.com/portal/system-status?product=WORKSPACE&cssp=true We will continue to monitor.

  3. monitoring Apr 08, 2026, 08:52 PM UTC

    Google has published this https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT We continue to monitor.

  4. monitoring Apr 08, 2026, 09:54 PM UTC

    Google has been releasing backed up mail - we expect resolution by 3pm PDT (their resolution estimate).

  5. resolved Apr 08, 2026, 11:34 PM UTC

    Google has marked this issue resolved.

Read the full incident report →

Minor April 7, 2026

Outbound delays for Hosted mail & SMTP server solution customers

Detected by Pingoru
Apr 07, 2026, 10:49 PM UTC
Resolved
Apr 08, 2026, 12:20 AM UTC
Duration
1h 30m
Affected: Hosted Mail
Timeline · 4 updates
  1. investigating Apr 07, 2026, 10:49 PM UTC

    We are currently investigating outbound delays for Hosted mail & SMTP server solution customers. We have not observed issues for any other outbound customers at present.

  2. identified Apr 07, 2026, 11:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 07, 2026, 11:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 08, 2026, 12:20 AM UTC

    Queues have recovered and delays as resolved.

Read the full incident report →

Minor March 29, 2026

Inbound mail delays reported

Detected by Pingoru
Mar 29, 2026, 09:05 PM UTC
Resolved
Mar 29, 2026, 10:32 PM UTC
Duration
1h 27m
Affected: Inbound Security
Timeline · 5 updates
  1. investigating Mar 29, 2026, 09:05 PM UTC

    We are currently investigating inbound mail delays.

  2. identified Mar 29, 2026, 09:18 PM UTC

    We have identified a database issue and are implementing a fix.

  3. monitoring Mar 29, 2026, 09:35 PM UTC

    A fix is in place and we are monitoring results.

  4. monitoring Mar 29, 2026, 10:09 PM UTC

    We are continuing to monitor - the deferred mail queue has dropped ~60% from the highest spike and new mail is flowing. We anticipate full resolution within the hour.

  5. resolved Mar 29, 2026, 10:32 PM UTC

    Inbound queues are healthy again. We'll complete an internal post mortem tomorrow and have an RCA available upon request.

Read the full incident report →

Minor March 18, 2026

Hosted/webmail customers reporting incorrect statuses

Detected by Pingoru
Mar 18, 2026, 07:43 PM UTC
Resolved
Mar 18, 2026, 10:48 PM UTC
Duration
3h 5m
Affected: Hosted Mail
Timeline · 4 updates
  1. investigating Mar 18, 2026, 07:43 PM UTC

    Customers using our hosted/webmail platform and smtp server solution have reported all their mail in logs is marked as queued. We are investigating.

  2. identified Mar 18, 2026, 07:49 PM UTC

    We have identified the cause and are implementing a fix.

  3. monitoring Mar 18, 2026, 08:23 PM UTC

    A fix has been implemented and we are monitoring results.

  4. resolved Mar 18, 2026, 10:48 PM UTC

    We observed status updates universally, but we discovered 2 customers still experiencing too many "queued" emails. Because the larger issue is resolved, we'll close this incident - but we are working on a fix and will communicate directly with the affected parties.

Read the full incident report →

Minor March 18, 2026

Outbound email customers reporting delays

Detected by Pingoru
Mar 18, 2026, 03:08 PM UTC
Resolved
Mar 18, 2026, 04:29 PM UTC
Duration
1h 20m
Affected: Outbound Security
Timeline · 4 updates
  1. investigating Mar 18, 2026, 03:08 PM UTC

    Outbound email customers are reporting delays in excess of 10 minutes. We are investigating.

  2. identified Mar 18, 2026, 03:19 PM UTC

    The issue has been identified and a fix is in progress.

  3. monitoring Mar 18, 2026, 03:47 PM UTC

    A fix has been implemented and we are monitoring results - current email testing is coming in under 5 minutes.

  4. resolved Mar 18, 2026, 04:29 PM UTC

    This incident has been resolved. Queues have returned to normal and delayed mail is being delivered.

Read the full incident report →

Minor March 3, 2026

Users unable to authenticate MFA codes

Detected by Pingoru
Mar 03, 2026, 10:40 PM UTC
Resolved
Mar 04, 2026, 12:05 AM UTC
Duration
1h 24m
Affected: Paubox Dashboard
Timeline · 4 updates
  1. investigating Mar 03, 2026, 10:40 PM UTC

    We are investigating why users are unable to verify MFA codes and begin fresh sessions in our admin app. If you are already logged in, you can navigate as usual.

  2. identified Mar 03, 2026, 11:17 PM UTC

    The issue has been isolated and a fix is in progress.

  3. monitoring Mar 03, 2026, 11:40 PM UTC

    A fix has been implemented & we are monitoring results.

  4. resolved Mar 04, 2026, 12:05 AM UTC

    The issue has been resolved.

Read the full incident report →

Notice February 25, 2026

Intermittent delivery delay affecting customers emailing hotmail.com & outlook.com

Detected by Pingoru
Feb 25, 2026, 10:25 PM UTC
Resolved
Feb 26, 2026, 07:38 PM UTC
Duration
21h 13m
Affected: Outbound Security
Timeline · 2 updates
  1. monitoring Feb 25, 2026, 10:25 PM UTC

    We are observing intermittent delivery delays affecting a limited subset of outbound messages to certain external domains (including hotmail.com and outlook.com). Our systems remain fully operational. We are actively monitoring and adjusting sending patterns as needed.

  2. resolved Feb 26, 2026, 07:38 PM UTC

    We are no longer observing intermittent delays - all mail that was deferred yesterday has been delivered.

Read the full incident report →

Notice February 23, 2026

Inbound customers report delay in quarantine logging

Detected by Pingoru
Feb 23, 2026, 05:45 PM UTC
Resolved
Feb 24, 2026, 02:17 AM UTC
Duration
8h 31m
Affected: Inbound Security
Timeline · 3 updates
  1. identified Feb 23, 2026, 05:45 PM UTC

    Inbound email customers have reported a delay in their quarantine log propagation. Emails are marked quarantine in their mail log, but do not appear in quarantine until hours later. There is no mail flow or data loss issue, but we have identified a problem with timestamps and are working to correct it.

  2. monitoring Feb 23, 2026, 09:56 PM UTC

    We have shipped a correction and are monitoring the results.

  3. resolved Feb 24, 2026, 02:17 AM UTC

    This incident has been resolved.

Read the full incident report →

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