Resolved after 1 hour 27 minutes, affecting Inbound Security, on March 29, 2026.
Inbound queues are healthy again. We'll complete an internal post mortem tomorrow and have an RCA available upon request.
Affected components
Update timeline
- investigating Mar 29, 2026, 09:05 PM UTC
We are currently investigating inbound mail delays.
- identified Mar 29, 2026, 09:18 PM UTC
We have identified a database issue and are implementing a fix.
- monitoring Mar 29, 2026, 09:35 PM UTC
A fix is in place and we are monitoring results.
- monitoring Mar 29, 2026, 10:09 PM UTC
We are continuing to monitor - the deferred mail queue has dropped ~60% from the highest spike and new mail is flowing. We anticipate full resolution within the hour.
- resolved Mar 29, 2026, 10:32 PM UTC
Inbound queues are healthy again. We'll complete an internal post mortem tomorrow and have an RCA available upon request.
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