Paubox incident
Some Email API customers reporting HTTP response timeouts
Minor Vendor's status page →
Resolved after 2 hours 40 minutes, affecting REST API, on September 29, 2025.
We have implemented a fix and are monitoring the results.
Affected components
REST API
Update timeline
- investigating Sep 29, 2025, 07:37 PM UTC
We are investigating reports of HTTP response timeouts on Email API.
- identified Sep 29, 2025, 08:25 PM UTC
We have identified the issue and are working on a fix.
- monitoring Sep 29, 2025, 09:24 PM UTC
We have implemented a fix and are monitoring the results.
- resolved Sep 29, 2025, 10:18 PM UTC
We have been unable to recreate timeout errors post update.
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