Resolved after 3 hours 5 minutes, affecting Hosted Mail, on March 18, 2026.
We observed status updates universally, but we discovered 2 customers still experiencing too many "queued" emails. Because the larger issue is resolved, we'll close this incident - but we are working on a fix and will communicate directly with the affected parties.
Affected components
Update timeline
- investigating Mar 18, 2026, 07:43 PM UTC
Customers using our hosted/webmail platform and smtp server solution have reported all their mail in logs is marked as queued. We are investigating.
- identified Mar 18, 2026, 07:49 PM UTC
We have identified the cause and are implementing a fix.
- monitoring Mar 18, 2026, 08:23 PM UTC
A fix has been implemented and we are monitoring results.
- resolved Mar 18, 2026, 10:48 PM UTC
We observed status updates universally, but we discovered 2 customers still experiencing too many "queued" emails. Because the larger issue is resolved, we'll close this incident - but we are working on a fix and will communicate directly with the affected parties.
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