Paubox experienced a minor incident on March 18, 2026 affecting Outbound Security, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound Security
Update timeline
- investigating Mar 18, 2026, 03:08 PM UTC
Outbound email customers are reporting delays in excess of 10 minutes. We are investigating.
- identified Mar 18, 2026, 03:19 PM UTC
The issue has been identified and a fix is in progress.
- monitoring Mar 18, 2026, 03:47 PM UTC
A fix has been implemented and we are monitoring results - current email testing is coming in under 5 minutes.
- resolved Mar 18, 2026, 04:29 PM UTC
This incident has been resolved. Queues have returned to normal and delayed mail is being delivered.