Resolved after 1 hour 20 minutes, affecting Outbound Security, on March 18, 2026.
This incident has been resolved. Queues have returned to normal and delayed mail is being delivered.
Affected components
Outbound Security
Update timeline
- investigating Mar 18, 2026, 03:08 PM UTC
Outbound email customers are reporting delays in excess of 10 minutes. We are investigating.
- identified Mar 18, 2026, 03:19 PM UTC
The issue has been identified and a fix is in progress.
- monitoring Mar 18, 2026, 03:47 PM UTC
A fix has been implemented and we are monitoring results - current email testing is coming in under 5 minutes.
- resolved Mar 18, 2026, 04:29 PM UTC
This incident has been resolved. Queues have returned to normal and delayed mail is being delivered.
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