Paubox incident

Inbound customers report delay in quarantine logging

Notice Resolved View vendor source →
Started
Feb 23, 2026, 05:45 PM UTC
Resolved
Feb 24, 2026, 02:17 AM UTC
Duration
8h 31m
Detected by Pingoru
Feb 23, 2026, 05:45 PM UTC

Affected components

Inbound Security

Update timeline

  1. identified Feb 23, 2026, 05:45 PM UTC

    Inbound email customers have reported a delay in their quarantine log propagation. Emails are marked quarantine in their mail log, but do not appear in quarantine until hours later. There is no mail flow or data loss issue, but we have identified a problem with timestamps and are working to correct it.

  2. monitoring Feb 23, 2026, 09:56 PM UTC

    We have shipped a correction and are monitoring the results.

  3. resolved Feb 24, 2026, 02:17 AM UTC

    This incident has been resolved.

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