Paubox incident

Outbound delays for Hosted mail & SMTP server solution customers

Minor Resolved View vendor source →

Paubox experienced a minor incident on April 7, 2026 affecting Hosted Mail, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 10:49 PM UTC
Resolved
Apr 08, 2026, 12:20 AM UTC
Duration
1h 30m
Detected by Pingoru
Apr 07, 2026, 10:49 PM UTC

Affected components

Hosted Mail

Update timeline

  1. investigating Apr 07, 2026, 10:49 PM UTC

    We are currently investigating outbound delays for Hosted mail & SMTP server solution customers. We have not observed issues for any other outbound customers at present.

  2. identified Apr 07, 2026, 11:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 07, 2026, 11:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 08, 2026, 12:20 AM UTC

    Queues have recovered and delays as resolved.