Paubox incident

Users unable to authenticate MFA codes

Minor Resolved View vendor source →
Started
Mar 03, 2026, 10:40 PM UTC
Resolved
Mar 04, 2026, 12:05 AM UTC
Duration
1h 24m
Detected by Pingoru
Mar 03, 2026, 10:40 PM UTC

Affected components

Paubox Dashboard

Update timeline

  1. investigating Mar 03, 2026, 10:40 PM UTC

    We are investigating why users are unable to verify MFA codes and begin fresh sessions in our admin app. If you are already logged in, you can navigate as usual.

  2. identified Mar 03, 2026, 11:17 PM UTC

    The issue has been isolated and a fix is in progress.

  3. monitoring Mar 03, 2026, 11:40 PM UTC

    A fix has been implemented & we are monitoring results.

  4. resolved Mar 04, 2026, 12:05 AM UTC

    The issue has been resolved.

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