Paubox incident
Dashboard data display issues affecting some Outbound and Marketing customers
Resolved after 3 hours 6 minutes, affecting Paubox Dashboard, on September 21, 2026.
Some Outbound and Marketing customers may see incomplete or missing information in the Mail Log and Paubox Marketing areas of the dashboard, and Marketing pages may be slow to load or time out. Email delivery is not affected. Messages are being sent, received, filtered and encrypted normally throughout. No customer data has been lost — this affects only how recent activity is displayed. We have identified the cause of the Mail Log issue and have a fix in place. We are still investigating the Marketing issue. We will update this page as we have more.
Affected components
Update timeline
- monitoring Sep 21, 2026, 09:17 PM UTC
Some Outbound and Marketing customers may see incomplete or missing information in the Mail Log and Paubox Marketing areas of the dashboard, and Marketing pages may be slow to load or time out. Email delivery is not affected. Messages are being sent, received, filtered and encrypted normally throughout. No customer data has been lost — this affects only how recent activity is displayed. We have identified the cause of the Mail Log issue and have a fix in place. We are still investigating the Marketing issue. We will update this page as we have more.
- resolved Sep 22, 2026, 12:23 AM UTC
Display issues with Outbound Email and Marketing have been resolved.
Your product runs on more than Paubox
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services