Paubox incident

Some hosted/webmail customers report certificate errors blocking mobile log in

Notice Resolved View vendor source →

Paubox experienced a notice incident on May 12, 2026 affecting Hosted Mail, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 07:52 PM UTC
Resolved
May 13, 2026, 11:02 PM UTC
Duration
1d 3h
Detected by Pingoru
May 12, 2026, 07:52 PM UTC

Affected components

Hosted Mail

Update timeline

  1. monitoring May 12, 2026, 07:52 PM UTC

    Some customers using our hosted/webmail reported certificate issues blocking access on mobile devices. We have refreshed our certificates again - if you are still seeing an error, please clear your cookies and cache. If this does not resolve your issue, take a screenshot and email [email protected] so we can isolate your specific issue.

  2. resolved May 13, 2026, 11:02 PM UTC

    This incident has been resolved.