Paubox incident
Some hosted/webmail customers report certificate errors blocking mobile log in
Resolved after 1 day 3 hours, affecting Hosted Mail, on May 12, 2026.
Some customers using our hosted/webmail reported certificate issues blocking access on mobile devices. We have refreshed our certificates again - if you are still seeing an error, please clear your cookies and cache. If this does not resolve your issue, take a screenshot and email [email protected] so we can isolate your specific issue.
Affected components
Update timeline
- monitoring May 12, 2026, 07:52 PM UTC
Some customers using our hosted/webmail reported certificate issues blocking access on mobile devices. We have refreshed our certificates again - if you are still seeing an error, please clear your cookies and cache. If this does not resolve your issue, take a screenshot and email [email protected] so we can isolate your specific issue.
- resolved May 13, 2026, 11:02 PM UTC
This incident has been resolved.
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