Paubox incident

Outbound email delays for Paubox Email API, Paubox SMTP API, Paubox Marketing.

Major Resolved View vendor source →

Paubox experienced a major incident on July 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 02:44 AM UTC
Resolved
Jul 17, 2025, 11:30 AM UTC
Duration
—
Detected by Pingoru
Jul 18, 2025, 02:44 AM UTC

Update timeline

  1. resolved Jul 18, 2025, 02:44 AM UTC

    Email delays as a result of a specific service failure on mail server. Normal email delivery resumed on restart; remediation includes upgrading this service, upgrading our load balancing service, adding critical health alerts, and running regular internal incident drills.