Oracle Aconex Outage History

Oracle Aconex is up right now

Oracle Aconex had 57 outages in the last 2 years totaling 57h 11m of downtime — averaging 2.3 incidents per month.

There were 57 Oracle Aconex outages since September 18, 2025 totaling 57h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://aconex-status.oraclecloud.com

Major February 3, 2026

KSA1 - Intermittently unavailable

Detected by Pingoru
Feb 03, 2026, 01:57 PM UTC
Resolved
Feb 03, 2026, 03:05 PM UTC
Duration
1h 8m
Affected: Core Aconex
Timeline · 3 updates
  1. investigating Feb 03, 2026, 01:57 PM UTC

    We have identified an issue that may result in loss of service with some service modules. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  2. monitoring Feb 03, 2026, 02:41 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  3. resolved Feb 03, 2026, 03:05 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major January 28, 2026

US1 - Service issue impacting Document Register

Detected by Pingoru
Jan 28, 2026, 08:56 PM UTC
Resolved
Jan 29, 2026, 02:42 AM UTC
Duration
5h 46m
Affected: Documents
Timeline · 5 updates
  1. investigating Jan 28, 2026, 08:56 PM UTC

    We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.

  2. investigating Jan 28, 2026, 11:01 PM UTC

    Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.

  3. investigating Jan 29, 2026, 01:03 AM UTC

    We are actively working to resolve the unplanned service outage. We understand that it's impacting your experience and are committed to resolving the issue as quickly as possible. The next update will be in 60 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.

  4. monitoring Jan 29, 2026, 02:34 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.

  5. resolved Jan 29, 2026, 02:42 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical January 28, 2026

AU2 - Unplanned Service Outage

Detected by Pingoru
Jan 28, 2026, 07:18 AM UTC
Resolved
Jan 28, 2026, 08:01 AM UTC
Duration
42m
Affected: Core Aconex
Timeline · 3 updates
  1. investigating Jan 28, 2026, 07:18 AM UTC

    We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  2. monitoring Jan 28, 2026, 07:49 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  3. resolved Jan 28, 2026, 08:01 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Minor January 27, 2026

US1 - Delays impacting Documents

Detected by Pingoru
Jan 27, 2026, 10:48 PM UTC
Resolved
Jan 27, 2026, 11:17 PM UTC
Duration
29m
Affected: Documents
Timeline · 3 updates
  1. investigating Jan 27, 2026, 10:48 PM UTC

    We have identified an issue that may result in delays with your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.

  2. monitoring Jan 27, 2026, 10:58 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.

  3. resolved Jan 27, 2026, 11:17 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major January 21, 2026

ASIA2 - Intermittently unavailable

Detected by Pingoru
Jan 21, 2026, 03:14 AM UTC
Resolved
Jan 21, 2026, 03:59 AM UTC
Duration
45m
Affected: Core Aconex
Timeline · 3 updates
  1. investigating Jan 21, 2026, 03:14 AM UTC

    We have identified an issue that may result in loss of service with some service modules. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  2. monitoring Jan 21, 2026, 03:42 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.

  3. resolved Jan 21, 2026, 03:59 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical December 22, 2025

AU1 - Loss of Insights - Dashboard & Analytics Service

Detected by Pingoru
Dec 22, 2025, 01:11 AM UTC
Resolved
Dec 22, 2025, 02:18 AM UTC
Duration
1h 7m
Affected: Insights - Dashboard & Analytics
Timeline · 3 updates
  1. investigating Dec 22, 2025, 01:11 AM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Dashboard & Analytics service is related to the creation of dashboards for visualizing mail-based process data.

  2. monitoring Dec 22, 2025, 02:10 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Dashboard & Analytics service is related to the creation of dashboards for visualizing mail-based process data.

  3. resolved Dec 22, 2025, 02:18 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Minor December 20, 2025

KSA1 - Delays impacting viewer service

Detected by Pingoru
Dec 20, 2025, 01:31 AM UTC
Resolved
Dec 20, 2025, 02:33 AM UTC
Duration
1h 2m
Affected: Viewer
Timeline · 4 updates
  1. investigating Dec 20, 2025, 01:31 AM UTC

    We have identified an issue that may result in delays with viewer service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. identified Dec 20, 2025, 02:01 AM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.

  3. monitoring Dec 20, 2025, 02:11 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  4. resolved Dec 20, 2025, 02:33 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical December 2, 2025

USDOD - Loss of Viewer service

Detected by Pingoru
Dec 02, 2025, 05:19 PM UTC
Resolved
Dec 02, 2025, 09:13 PM UTC
Duration
3h 54m
Affected: Viewer
Timeline · 4 updates
  1. investigating Dec 02, 2025, 05:19 PM UTC

    We have identified an issue that may result in loss of service with viewer. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. investigating Dec 02, 2025, 07:41 PM UTC

    We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.

  3. monitoring Dec 02, 2025, 08:28 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  4. resolved Dec 02, 2025, 09:13 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major December 2, 2025

US1 - Service issue impacting Document Uploads

Detected by Pingoru
Dec 02, 2025, 04:19 PM UTC
Resolved
Dec 02, 2025, 04:32 PM UTC
Duration
13m
Affected: Documents
Timeline · 2 updates
  1. investigating Dec 02, 2025, 04:19 PM UTC

    We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. resolved Dec 02, 2025, 04:32 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major November 21, 2025

AU1 - Service issue impacting Mobile Application

Detected by Pingoru
Nov 21, 2025, 01:34 AM UTC
Resolved
Nov 21, 2025, 02:12 AM UTC
Duration
37m
Affected: Mobile
Timeline · 3 updates
  1. investigating Nov 21, 2025, 01:34 AM UTC

    We have identified an issue that may result in loss of service with some service modules. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. monitoring Nov 21, 2025, 01:59 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  3. resolved Nov 21, 2025, 02:12 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical November 14, 2025

MEA - Unplanned Service Outage

Detected by Pingoru
Nov 14, 2025, 02:37 AM UTC
Resolved
Nov 14, 2025, 04:05 AM UTC
Duration
1h 28m
Affected: Core Aconex
Timeline · 4 updates
  1. investigating Nov 14, 2025, 02:37 AM UTC

    We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. identified Nov 14, 2025, 03:06 AM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.

  3. monitoring Nov 14, 2025, 03:25 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  4. resolved Nov 14, 2025, 04:05 AM UTC

    We’re pleased to inform you that the incident has been resolved. Thank you for your patience during the remediation process.

Read the full incident report →

Critical November 12, 2025

Lobby - Multiple instances- Unplanned Service Outage

Detected by Pingoru
Nov 12, 2025, 08:55 PM UTC
Resolved
Nov 13, 2025, 01:29 AM UTC
Duration
4h 34m
Affected: Lobby - NavigationLobby - NavigationLobby - Project detailsLobby - Project detailsLobbyLobbyLobbyLobbyLobby
Timeline · 8 updates
  1. investigating Nov 12, 2025, 08:55 PM UTC

    We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. investigating Nov 12, 2025, 09:32 PM UTC

    We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  3. investigating Nov 12, 2025, 09:34 PM UTC

    We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  4. investigating Nov 12, 2025, 10:14 PM UTC

    We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  5. investigating Nov 12, 2025, 11:07 PM UTC

    We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.

  6. investigating Nov 13, 2025, 12:19 AM UTC

    We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.

  7. monitoring Nov 13, 2025, 01:13 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  8. resolved Nov 13, 2025, 01:29 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical November 12, 2025

Aconex - AU2 - Unplanned Service Outage

Detected by Pingoru
Nov 12, 2025, 12:48 PM UTC
Resolved
Nov 12, 2025, 01:46 PM UTC
Duration
58m
Affected: Core Aconex
Timeline · 3 updates
  1. investigating Nov 12, 2025, 12:48 PM UTC

    We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. monitoring Nov 12, 2025, 01:02 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  3. resolved Nov 12, 2025, 01:46 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical November 12, 2025

Aconex - KSA1 - Unplanned Service Outage

Detected by Pingoru
Nov 12, 2025, 11:58 AM UTC
Resolved
Nov 12, 2025, 12:57 PM UTC
Duration
59m
Affected: Core Aconex
Timeline · 3 updates
  1. investigating Nov 12, 2025, 11:58 AM UTC

    We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. monitoring Nov 12, 2025, 12:37 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  3. resolved Nov 12, 2025, 12:57 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical November 6, 2025

AU1 - Loss of Archive Service

Detected by Pingoru
Nov 06, 2025, 02:07 PM UTC
Resolved
Nov 06, 2025, 02:31 PM UTC
Duration
24m
Affected: Archives
Timeline · 2 updates
  1. investigating Nov 06, 2025, 02:07 PM UTC

    We have identified an issue that may result in loss of service with Archive Service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. resolved Nov 06, 2025, 02:31 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major October 30, 2025

MEA - Delays impacting Analytics and Reports

Detected by Pingoru
Oct 30, 2025, 10:50 PM UTC
Resolved
Oct 31, 2025, 03:20 AM UTC
Duration
4h 30m
Affected: Insights - Dashboard & AnalyticsInsights - Reports
Timeline · 6 updates
  1. investigating Oct 30, 2025, 10:50 PM UTC

    We have identified an issue that may result in delays with Analytics and Reports. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. identified Oct 31, 2025, 12:25 AM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.

  3. identified Oct 31, 2025, 01:33 AM UTC

    We are continuing to work on this issue. We apologize for any inconvenience caused and thank you for your continued patience.

  4. identified Oct 31, 2025, 02:25 AM UTC

    Our engineers are continuing to work towards resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible.

  5. monitoring Oct 31, 2025, 02:48 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  6. resolved Oct 31, 2025, 03:20 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical October 30, 2025

Multiple Instances - Unplanned Service Outage

Detected by Pingoru
Oct 30, 2025, 08:28 AM UTC
Resolved
Oct 30, 2025, 09:44 AM UTC
Duration
1h 16m
Affected: Lobby - NavigationLobby - NavigationLobby - NavigationLobby - NavigationLobby - Project detailsLobby - Project detailsLobby - Project detailsLobby - Project details
Timeline · 7 updates
  1. investigating Oct 30, 2025, 08:28 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 30, 2025, 08:29 AM UTC

    We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  3. identified Oct 30, 2025, 09:10 AM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.

  4. identified Oct 30, 2025, 09:16 AM UTC

    We are continuing to work on this issue. We apologize for any inconvenience caused and thank you for your continued patience.

  5. monitoring Oct 30, 2025, 09:20 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed for all Instances except for KSA1. We will continue to monitor these until we are satisfied the incident has been resolved.

  6. monitoring Oct 30, 2025, 09:25 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed for KSA1 as well. We will continue to monitor until we are satisfied the incident has been resolved.

  7. resolved Oct 30, 2025, 09:44 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical October 29, 2025

AU1 - Service issue impacting Document downloads

Detected by Pingoru
Oct 29, 2025, 05:48 AM UTC
Resolved
Oct 29, 2025, 06:04 AM UTC
Duration
16m
Affected: Documents
Timeline · 2 updates
  1. investigating Oct 29, 2025, 05:48 AM UTC

    We have identified an issue that may result in loss of service with Documents Download. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. resolved Oct 29, 2025, 06:04 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical October 15, 2025

Asia1 - Loss of Workflow service

Detected by Pingoru
Oct 15, 2025, 02:13 AM UTC
Resolved
Oct 15, 2025, 03:08 AM UTC
Duration
54m
Affected: Workflows
Timeline · 4 updates
  1. investigating Oct 15, 2025, 02:13 AM UTC

    We have identified an issue that may result in loss of service with workflows. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. identified Oct 15, 2025, 02:50 AM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.

  3. monitoring Oct 15, 2025, 02:50 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  4. resolved Oct 15, 2025, 03:08 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical October 9, 2025

AU1 - Loss of Insight Reports service

Detected by Pingoru
Oct 09, 2025, 10:20 PM UTC
Resolved
Oct 09, 2025, 11:07 PM UTC
Duration
47m
Affected: Insights - Reports
Timeline · 3 updates
  1. investigating Oct 09, 2025, 10:20 PM UTC

    We have identified an issue that may result in loss of service with Insight Reports Service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. monitoring Oct 09, 2025, 10:42 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  3. resolved Oct 09, 2025, 11:07 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Critical October 8, 2025

KSA1 - Loss of Email Transmittal Notifications

Detected by Pingoru
Oct 08, 2025, 11:08 AM UTC
Resolved
Oct 08, 2025, 09:27 PM UTC
Duration
10h 19m
Affected: Email Notifications
Timeline · 7 updates
  1. investigating Oct 08, 2025, 11:08 AM UTC

    We have identified an issue that may result in loss of service with Email Transmittal notifications. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. investigating Oct 08, 2025, 12:08 PM UTC

    We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.

  3. identified Oct 08, 2025, 12:30 PM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.

  4. identified Oct 08, 2025, 02:48 PM UTC

    We are continuing to work on this issue. We apologize for any inconvenience caused and thank you for your continued patience.

  5. monitoring Oct 08, 2025, 04:30 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  6. monitoring Oct 08, 2025, 07:54 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  7. resolved Oct 08, 2025, 09:27 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major October 7, 2025

KSA1 & MEA - Service issue impacting multiple services

Detected by Pingoru
Oct 07, 2025, 11:38 AM UTC
Resolved
Oct 07, 2025, 12:32 PM UTC
Duration
54m
Affected: DocumentsDocumentsPackagesPackagesWorkflowsWorkflows
Timeline · 4 updates
  1. investigating Oct 07, 2025, 11:38 AM UTC

    We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. identified Oct 07, 2025, 12:03 PM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.

  3. monitoring Oct 07, 2025, 12:10 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  4. resolved Oct 07, 2025, 12:32 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Major October 6, 2025

ASIA1 - Service issue impacting Linking service

Detected by Pingoru
Oct 06, 2025, 12:53 AM UTC
Resolved
Oct 06, 2025, 02:42 AM UTC
Duration
1h 48m
Timeline · 5 updates
  1. investigating Oct 06, 2025, 12:53 AM UTC

    We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. investigating Oct 06, 2025, 02:04 AM UTC

    We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.

  3. monitoring Oct 06, 2025, 02:26 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  4. monitoring Oct 06, 2025, 02:42 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  5. resolved Oct 06, 2025, 02:42 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →

Minor October 1, 2025

KSA1 - Delays impacting Mail Service

Detected by Pingoru
Oct 01, 2025, 02:41 PM UTC
Resolved
Oct 01, 2025, 08:10 PM UTC
Duration
5h 28m
Affected: Email Notifications
Timeline · 6 updates
  1. investigating Oct 01, 2025, 02:41 PM UTC

    We have identified an issue that may result in delays with Mail Service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. investigating Oct 01, 2025, 03:43 PM UTC

    We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.

  3. identified Oct 01, 2025, 04:11 PM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.

  4. investigating Oct 01, 2025, 05:33 PM UTC

    We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.

  5. monitoring Oct 01, 2025, 06:13 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  6. resolved Oct 01, 2025, 08:10 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Read the full incident report →