Oracle Aconex incident

AU1 - Service issue impacting Mobile Application

Major Resolved View vendor source →

Oracle Aconex experienced a major incident on November 21, 2025 affecting Mobile, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 01:34 AM UTC
Resolved
Nov 21, 2025, 02:12 AM UTC
Duration
37m
Detected by Pingoru
Nov 21, 2025, 01:34 AM UTC

Affected components

Mobile

Update timeline

  1. investigating Nov 21, 2025, 01:34 AM UTC

    We have identified an issue that may result in loss of service with some service modules. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. monitoring Nov 21, 2025, 01:59 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  3. resolved Nov 21, 2025, 02:12 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.