Oracle Aconex incident

Aconex - AU2 - Unplanned Service Outage

Critical Resolved View vendor source →

Oracle Aconex experienced a critical incident on November 12, 2025 affecting Core Aconex, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 12:48 PM UTC
Resolved
Nov 12, 2025, 01:46 PM UTC
Duration
58m
Detected by Pingoru
Nov 12, 2025, 12:48 PM UTC

Affected components

Core Aconex

Update timeline

  1. investigating Nov 12, 2025, 12:48 PM UTC

    We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. monitoring Nov 12, 2025, 01:02 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  3. resolved Nov 12, 2025, 01:46 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.