Oracle Aconex incident

ASIA1 - Service issue impacting Linking service

Major Resolved View vendor source →

Oracle Aconex experienced a major incident on October 6, 2025, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 12:53 AM UTC
Resolved
Oct 06, 2025, 02:42 AM UTC
Duration
1h 48m
Detected by Pingoru
Oct 06, 2025, 12:53 AM UTC

Update timeline

  1. investigating Oct 06, 2025, 12:53 AM UTC

    We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. investigating Oct 06, 2025, 02:04 AM UTC

    We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.

  3. monitoring Oct 06, 2025, 02:26 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  4. monitoring Oct 06, 2025, 02:42 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  5. resolved Oct 06, 2025, 02:42 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.