Oracle Aconex incident

AU1 - Loss of Archive Service

Critical Resolved View vendor source →

Oracle Aconex experienced a critical incident on November 6, 2025 affecting Archives, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 02:07 PM UTC
Resolved
Nov 06, 2025, 02:31 PM UTC
Duration
24m
Detected by Pingoru
Nov 06, 2025, 02:07 PM UTC

Affected components

Archives

Update timeline

  1. investigating Nov 06, 2025, 02:07 PM UTC

    We have identified an issue that may result in loss of service with Archive Service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. resolved Nov 06, 2025, 02:31 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.