Oracle Aconex incident
AU1 - Service issue impacting Document downloads
Resolved after 16 minutes, affecting Documents, on October 29, 2025.
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Affected components
Update timeline
- investigating Oct 29, 2025, 05:48 AM UTC
We have identified an issue that may result in loss of service with Documents Download. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
- resolved Oct 29, 2025, 06:04 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
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