There were 7 Onshape outages since February 20, 2026 totaling 5h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are receiving reports of documents being slow or unable to open in US-West region. We are investigating and will provide an update within 30 minutes.
This incident has been resolved.
We are investigating this issue.
We have identified and corrected the underlying issue. The service is recovering now. We will provide additional updates in a few minutes.
This incident has been resolved.
We have received reports of user being unable to login in the Southeast Asia region.
This incident has been resolved.
We are receiving reports of documents being slow or unable to open in all regions. We are investigating and will provide an update within 30 minutes.
This incident has been resolved.
We’re currently experiencing degraded performance issues within US-West. Our team is currently working to restore normal performance levels and will provide next update in 30 minutes.
This incident has been resolved.
We are receiving reports of documents being slow or unable to open in all regions. We are investigating and will provide an update within 30 minutes.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
For approximately 1 hour following Onshape's 1.211 update, documents in multiple regions were unable to be opened. Closing the documents and reopening worked around the issue for users. We will be performing a root cause analysis on what caused the issue and how to mitigate it in the future.
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